Peachy is hiring a Front Desk Coordinator

Peachy is hiring a Front Desk Coordinator (Studio Experience Specialist) at our Gold Coast studio in Chicago, IL. You will be the client journey expert, working closely with the Studio Manager and Clinical Providers to ensure a positive, educational, and seamless experience for every visitor.

What You'll Do

• Greet clients and ensure a seamless check-in and check-out process.
• Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience.
• Provide consistent, high-quality service and hospitality, answer questions about treatment options, and promote after-care products.
• Communicate with the remote Customer Service team to maintain the client schedule, including new and rescheduled appointments.
• Demonstrate Peachy company Core Values and foster an inclusive culture.
• Complete studio opening and closing tasks.
• Maintain studio appearance, replenish products, manage the stock room, and clean common areas.
• Adhere to infection control standards including hand hygiene, use of PPE, and equipment disinfection/sterilization.
• Maintain a strong commitment to HIPAA privacy practices.

What We're Looking For

• Experience in a customer service, hospitality, high-end retail, or wellness services role.
• Flexible to work in multiple studio locations within a reasonable distance to your home studio.
• Must be able to work a minimum of 15 hours per week, along with some holiday availability.
• Employees are required to complete a minimum of one weekday half shift and one weekend half shift.
• Minimum of 18 years old and eligible to work in the United States without sponsorship.
• Saturday availability on the weekend is required.
• Availability for Tuesday PM Shift, and varied shifts between AM & PM on Wednesdays and Thursdays.
• Frequently required to kneel, bend, sit, and stand for long periods of time.
• Ability to lift/transport items weighing up to 30 lbs.
• Ability to operate standard office equipment and technology.

Team & Environment

You will work closely with the Studio Manager and Clinical Providers to deliver an exceptional client experience.

Benefits & Compensation

• Competitive Compensation + Performance Based Bonus.
• The target base pay for this role in Chicago, IL is $18.00/hour USD.
• Complimentary quarterly wrinkle treatment + retinoid.
• Employee discount for Peachy services and products.
• Exclusive optional discounts through LifeMart.

Work Mode

This is an onsite position located at Peachy Gold Coast in Chicago, IL.

Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.