Responsibilities
- Deliver freelance, on-site IT support at the client's Cologne location.
- Provide both Level 1 and Level 2 technical support services.
- Ensure the smooth operation of IT infrastructure, systems, and tools.
- Efficiently troubleshoot and resolve hardware and software issues.
- Support end-users and address technical queries in a timely manner.
- Maintain high user satisfaction through effective service delivery.
- Collaborate with team members and stakeholders to optimize IT performance.
Work Arrangement
On-site — Cologne
