jobs is hiring a Forward Deployed Engineer to work closely with customers during both pre-sales and post-sales engagements. This is a highly technical, customer-facing role for someone who enjoys solving real implementation problems and helping customers successfully deploy complex products in their own environments.
What You'll Do
- Partner directly with customers during pre-sales and post-sales technical engagements
- Support proofs of concept, pilot implementations, and production-oriented deployments
- Troubleshoot integration issues and help customers build within their own environments
- Translate customer requirements into practical technical solutions
- Collaborate closely with product, engineering, and go-to-market teams to unblock customer progress
- Represent the company credibly in technical conversations with senior engineers and enterprise stakeholders
- Surface recurring customer needs and implementation patterns to internal teams
What We're Looking For
- 3+ years of experience in software engineering, solutions engineering, forward deployed engineering, technical consulting, or a related customer-facing technical role
- Strong technical foundation, ideally with a computer science background or equivalent hands-on engineering experience
- Ability to work directly with customers and communicate clearly in technical settings
- Experience troubleshooting integrations, implementations, or deployment-related issues
- Comfort operating in ambiguous, early-stage environments and moving quickly with limited structure
- Strong problem-solving skills and the ability to balance technical depth with customer empathy
- Regular use of modern engineering tools and AI-assisted workflows in day-to-day work
Nice to Have
- Experience in enterprise software, developer tools, AI infrastructure, or technical platforms
- Prior software engineering experience, especially in product or systems environments
- Exposure to pre-sales, post-sales, or implementation work with technical customers
- Comfort traveling as needed for customer-facing work
Benefits & Compensation
- Competitive salary + equity
Work Mode
This is a hybrid position. Locations are New York, NY and San Francisco, CA.
