Responsibilities
- Manage all aspects of daily service restaurant operations to ensure smooth and efficient fast-food operation.
- Oversee the front of house operation of assigned food and beverage outlets.
- Uphold company standards, policies, and all relevant health, safety, and regulatory requirements.
- Build and nurture a team through recruiting, training, coaching, and development, including interviewing, hiring, evaluating, promoting, and mentoring.
- Collaborate with leadership to meet budget goals and drive departmental results.
- Take ownership of the financial performance of outlets and maintain operational efficiency.
- Deliver exceptional guest experiences and coordinate seamless team coverage during peak periods.
- Resolve guest complaints promptly and professionally to turn concerns into positive experiences.
- Represent the Food and Beverage Department in team-related matters, both internally and externally.
Work Arrangement
On-site
