SupportYourApp is looking for a fluent Dutch Customer Support Consultant to deliver outstanding customer support via phone, chat, and email for technology clients. You will thrive in our fully remote, multicultural, and multilingual environment.
What You'll Do
- Deliver outstanding customer support via phone calls, chats, and emails
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest customer happiness practices
- Maintain a deep understanding of client solutions and meet KPIs
- Communicate with developers and cross-functional specialists
What We're Looking For
- Excellent Dutch communication skills, at least C1 level for both spoken and written
- English at a B2 level
- At least 6 months of experience in customer support
- Positive, proactive, and responsible attitude
- Personal computer with at least 8GB of RAM and a stable internet connection (minimum 50 Mbps download / 40 Mbps upload)
Nice to Have
- Experience with CRM systems
Benefits & Compensation
- Fixed schedule: Monday–Friday, 9am - 5pm CET
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation paid in USD
- Rewards for referring friends
- Balance between project workload and personal time, with an internal health policy
- Responsive leadership interested in your development and long-lasting cooperation
- Greenhouse conditions for self-development
- A culture built on trust, with no time-tracking requirements
Work Mode
This is a fully remote position for candidates based in the Netherlands.
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
