Mercier Consultancy Group is hiring for a French-speaking Customer Support role based in Greece. This position offers the unique opportunity to provide stellar customer support to French-speaking clients while fully immersing yourself in the local culture. You will be responsible for handling inquiries and resolving issues across multiple communication channels.
What You'll Do
- Provide exceptional support to French-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to products, services, and their overall customer experience.
- Accurately document customer interactions and maintain records in the CRM system.
- Troubleshoot and resolve client issues, ensuring prompt and effective solutions.
- Collaborate with various teams to enhance customer service processes and address persistent concerns.
- Stay updated on company products, services, and promotions to provide informed assistance.
What We're Looking For
- A motivated individual.
- Fluency in French.
Technical Stack
- CRM system
Benefits & Compensation
- A fully paid relocation package to Greece.
Work Mode
This is a local-country position based in Greece.
Mercier Consultancy Group is an equal opportunity employer.
