Spain Hybrid Full-time

Mercier Consultancy MD is hiring a Finnish Speaking Remote Customer Service Representative - Work Remote

About the Role

Mercier Consultancy is hiring a Finnish Speaking Remote Customer Service Representative. You’ll begin with an intensive, fully supported 3-month training and trial program in Greece, working hands-on with an on-site client. Upon successful completion, you’ll join an exclusive pool of Finnish-speaking agents available for remote assignments with top international companies.

What You'll Do

  • Provide exceptional customer service to Finnish-speaking clients.
  • Handle inquiries via phone, email, and chat professionally and efficiently.
  • Learn and master client systems during the initial training period.
  • Work remotely after training while staying connected to the global team.
  • Be part of a flexible, high-performing team with opportunities to grow your career internationally.

What We're Looking For

  • Fluent in Finnish (both written and spoken).
  • Strong communication and problem-solving skills.
  • Comfortable with digital tools and remote work.
  • Motivated, proactive, and eager to learn.
  • Open to relocating to Greece for the 3-month training period.

Benefits & Compensation

  • 3-month fully supported training in Greece with a paid relocation package.
  • Access to remote work opportunities worldwide after training.
  • Inclusion in a global on-demand agent database with exclusive client contracts.
  • Professional growth and career advancement within Mercier Consultancy.
  • Networking and mentorship opportunities with international client service leaders.

Work Mode

This role begins with onsite training in Greece. Upon successful completion of the program, the position transitions to a remote work model.

Required Skills
Finnish LanguageEnglish LanguageCustomer ServiceCommunication SkillsProblem SolvingCRM SoftwareTeam CollaborationTime ManagementConflict ResolutionActive Listening
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About company
Mercier Consultancy MD

A consultancy firm offering customer service opportunities with a supportive and collaborative work environment

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Job Details
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Posted 5 months ago