Jobgether is looking for a Field Service Technician to join our dynamic field services team focused on delivering smart home technology solutions directly to clients in Jacksonville, FL. You'll perform installations, maintenance, and service visits while providing excellent customer support, leveraging your technical skills and sales aptitude.
What You'll Do
- Install, maintain, and service smart home products and technology systems at client homes.
- Conduct safety analyses during each visit to ensure secure and compliant work environments.
- Deliver expert customer support, addressing technical questions and resolving issues effectively.
- Identify opportunities to offer additional products or services, enhancing client experience and generating revenue.
- Maintain accurate service records, documentation, and communication with dispatch and team members.
- Operate company-provided vehicles, tools, and technology to complete assignments efficiently.
- Follow established procedures and safety protocols at all times while performing field work.
What We're Looking For
- High school diploma or equivalent.
- Previous experience in field services, home technology, installations, or related technical roles.
- Strong customer service and interpersonal skills with a professional, courteous demeanor.
- Valid driver’s license with a clean driving record.
- Ability to lift up to 45 lbs, climb ladders, work in attics or confined spaces, and remain on feet for extended periods.
- Comfortable working independently and within a team, adaptable to varying schedules.
- Coachable, motivated, and eager to learn new technical skills.
Nice to Have
- Technical certifications.
- Sales experience in retail, B2C, insurance, or related fields.
Benefits & Compensation
- Competitive hourly pay plus uncapped commission.
- Comprehensive paid training and ongoing coaching.
- Company vehicle, gas card, cell phone, and work tablet provided.
- 4/10 work schedule with home dispatch and paid travel time.
- Paid time off and ten paid holidays annually.
- Employee pricing on smart home products.
- Medical, dental, vision, and life insurance coverage.
- 401(k) plan with company match.
- Career development and leadership opportunities.
Work Mode
This is a remote position based in the US, requiring daily travel within the Jacksonville, FL area for client visits.
Jobgether is focused on creating safer, smarter, and more connected homes.
