National General is looking for a Field Auto Damage Adjuster in Charlotte, NC to inspect vehicle damage in person, write estimates, and handle repairable vehicles, total losses, and virtual reviews. This is a fast-paced, field-based role requiring daily travel to customer homes, repair shops, and tow yards.
What You'll Do
- Support customers through their claim with care, clarity, and empathy.
- Independently inspect vehicle damage, gather key details, and determine coverage based on policy guidelines.
- Connect with customers through phone, email, or video to guide them through the claims process.
- Review estimates and negotiate fair settlements with customers, shops, vendors, and third parties.
- Use estimating tools, resources, and training to make accurate decisions in a fast-moving environment.
- Document work clearly and accurately in the claims system.
What We're Looking For
- At least 24 months of experience writing auto damage estimates.
- Proficiency with estimating software such as CCC One, Audatex, or Mitchell.
- Valid driver’s license.
- Must reside in or near Charlotte, NC.
- Obtain required adjuster’s license(s) within 60 days of hire.
Technical Stack
- CCC One
- Audatex
- Mitchell
Benefits & Compensation
- Competitive salary based on experience and qualifications: $55,500.00 - $93,600.00 annually
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- Allstate Foundation donation match and grant opportunities
- $1,000 sign on bonus (if you have an active appraiser license or active adjuster license in TX, FL, or your resident state)
Work Mode
This is a local, field-based role requiring daily travel within the Charlotte, NC area.
It is the Company’s policy to employ the best qualified individuals available for all jobs without discrimination on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion, sex, or sexual orientation.
