Dymax is seeking a Field Application Engineer to lead the deployment of advanced adhesive and equipment solutions directly at customer sites. In this field-based role, you will manage end-to-end technical projects, diagnose root causes, and translate complex data into actionable guidance to support customer success and business growth.
What You'll Do
- Optimize application recommendations by deploying expert diagnostics and process refinements during in-field service visits, digital consultations, or presentations.
- Manage field-based and laboratory technical projects end-to-end, defining objectives, designing test matrices, supervising data analysis, and delivering clear technical reports.
- Validate customer project requests by evaluating technical feasibility, cost impact, resource needs, and recommending optimized alternatives.
- Translate technical information into actionable advice by interpreting specifications, engineered drawings, and test data, communicating recommendations via clear formats.
- Drive sales through engineered solutions by collaborating with Territory Sales Managers and partners to adapt or design adhesive and equipment systems that resolve customer-specific challenges.
- Deliver impactful in-field and in-facility technical training by preparing hands-on sessions for sales teams, channel partners, internal stakeholders, and customer technical staff.
- Maintain deep technical expertise by staying current on laboratory and field equipment, test methodologies, evolving customer processes, and competitor products.
- Champion customer requirements internally by advocating for client needs, ensuring prompt escalation of complex field issues, and representing field findings to internal teams.
What We're Looking For
- 3+ years of experience in specialty materials or specialty chemicals.
- 3+ years of experience in field-based customer support.
- BS in Mechanical or Chemical Engineering or similar field.
- Capability to learn, set up, install, test, and troubleshoot Dymax and industry dispensing, applying, curing, and testing/calibrating equipment.
- Proficiency with Microsoft Office and Windows-based software.
- Ability to learn and repair Dymax equipment.
- Extensive travel up to 80% within Mexico, with some support to other LATAM countries as needed.
- Precise, detail-oriented, with a thirst for understanding and trying new things.
- Strong communicator; precise, analytical, and service-minded.
- Fluent in reading, writing, and speaking Spanish and English.
Technical Stack
- Microsoft Office
- Windows-based software
Work Mode
This role is based locally within Mexico and involves extensive travel throughout the country and support to other LATAM countries as needed.
Dymax provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, domestic violence status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
