At Allstate, exceptional achievements emerge when our team collaborates to safeguard families against life's unpredictable challenges. For over nine decades, our innovative spirit has consistently positioned us ahead of evolving customer requirements. From championing vehicle safety features to leading industry advancements in sophisticated pricing, technological tracking, and modern device protection.
Discover an Exciting Career as a Mobile Auto Damage Assessor – Where Each Day Presents Unique Challenges!
Are you passionate about mobility, problem-solving, and creating meaningful customer impact? As a Field Auto Adjuster, you'll be central to our claims process—engaging customers at various locations like residences, repair facilities, or towing yards.
You'll spearhead estimate creation and guide customers through repair or total loss procedures, utilizing a combination of in-person assessments, remote inspections, and comprehensive communication. Every workday offers distinct experiences—whether evaluating damage on-site or collaborating with automotive service providers, you'll enjoy a dynamic, hands-on role that maintains continuous engagement.
If you seek a profession blending technical expertise, customer-focused service, and field work autonomy, this opportunity allows you to excel where your professional capabilities genuinely matter.
Preferred Qualifications:
- 18+ months experience in auto collision estimating using CCC or Mitchell
- High School Diploma or equivalent
- Superior written and verbal communication skills
- Exceptional detail orientation and comprehensive estimate preparation abilities
- Technological platform proficiency for claims processing
- Robust time management and organizational capabilities
- Valid driver's license with willingness to travel
Key Responsibilities:
The Customer Service Expert – Embodying Allstate's Claims Culture through compassionate, empowering restoration
The Investigator – Confidently examining casualty claims and interpreting policy coverage
The Effective Communicator – Utilizing multiple communication channels for efficient claim management
The Negotiator – Evaluating and resolving claim settlements across various stakeholders
The Problem Solver – Leveraging multiple tools and critical thinking in fast-paced environments
The Recorder – Maintaining precise, timely documentation throughout claims processing
Work Location:
- Field-based role in Rhode Island and/or Massachusetts
- Monthly $80 internet stipend provided
Company Vehicle:
Potential company vehicle assignment based on annual mileage guidelines, with mileage reimbursement for personal vehicle usage
Licensing Requirements:
- Obtain adjuster's license within 60 days of hiring
- Maintain required state-specific licensing
- $1,000 sign-on bonus for active professional licenses
Benefits:
- Competitive salary range: $55,500 - $93,600
- Comprehensive health coverage
- Retirement planning options
- Financial coaching
- Mental wellness resources
- Parental leave
- Tuition reimbursement
- Wellness programs
Skills:
Auto Estimating, Compliance, Critical Thinking, Customer Service, Negotiation, Problem Solving, Time Management
Joining our team represents more than employment—it's an opportunity for professional growth, challenging conventions, and making meaningful societal contributions.
Background investigation required. Employment visa sponsorship not provided.
This position is no longer available
Remote (Country)
