Motorola Solutions is hiring a Fee Administrator to join MVRecovery, the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect. In this remote role, you will be responsible for processing fee requests by working closely with field agents and clients.

What You'll Do

Request, approve, and reject agent fee requests.
Review agent fee denial appeals.
Communicate escalated information to the client or supervisor as needed.
Pull and maintain fee reports.
Update designated accounts.
Communicate with clients throughout the lifecycle of each fee request.
Receive, investigate, and answer emails and queries from internal and external customers in a timely and accurate manner.
Facilitate occasional outgoing telephone calls to support business objectives.

What We're Looking For

Minimum 2 years of administrative-related experience, or equivalent.
High School Diploma, or equivalent.
Legal authorization to work in the U.S. indefinitely.

Nice to Have

Experience with collateral repossession.
Proficiency in G-Suite.
RDN, Recovery Connect (RC) and iBeam experience.

Technical Stack

G-Suite
RDN
Recovery Connect (RC)
iBeam

Team & Environment

You will be part of MVRecovery, the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, a Motorola Solutions Company.

Benefits & Compensation

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave

Work Mode

This position is fully remote and open to candidates located anywhere in the United States.

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.