At Jones Lang LaSalle (JLL), we are looking for a Facilities Manager to provide strategic leadership for assigned sites. In this role, you will direct a team delivering facilities management services within professional office environments, combining operational excellence with client relationship management to protect and enhance client site value.
What You'll Do
- Work with the Senior Facilities Manager to develop and execute the overall facilities team vision and strategic direction.
- Oversee operational aspects of properties to protect, maintain, and improve client site value through routine inspections.
- Drive continuous improvement in site performance and manage third-party contractors and vendors.
- Develop and maintain positive relationships with client contacts, serving as the primary interface for service delivery satisfaction.
- Transform existing operational practices to leverage JLL tools, processes, and best practices, managing sites using SLAs and KPIs.
- Establish a safety-first culture by promoting safe work practices, timely training, and best practices.
- Team with the Senior Facilities Manager to develop and maintain operating budgets, meeting cost savings targets.
- Complete performance reviews, ensure optimal rollout of CMMS tools, and promote a culture of diversity and inclusivity.
What We're Looking For
- Minimum 5-8 years of Facilities Management experience managing facilities teams.
- Experience managing 24/7 operations in fast-paced environments with superior client relationship skills.
- Demonstrated organizational and problem-solving skills with the ability to plan and manage within budget and time constraints.
- Familiarity with various building systems and the ability to multitask while working without direct supervision.
- Experience with CMMS systems and the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong written, verbal, and people skills with a collaborative management style.
- Understanding of safety procedures, preventive maintenance programs, and continuous improvement methodologies.
- Ability to manage third-party contractors and vendors while ensuring compliance with audit standards.
Nice to Have
- Bachelor's degree in a related field.
- Background in professional office environment facilities management.
- Experience with strategic sourcing and contracting for maintenance and project services.
- Knowledge of capital improvement project planning and management.
- Familiarity with JLL tools, processes, and best practices.
- Understanding of landlord, tenant, and subtenant relationship management.
- Experience with incident investigation and root cause analysis methodologies.
- Background in employee development and performance management.
Technical Stack
- CMMS systems
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Team & Environment
You will report to and work with a Senior Facilities Manager, leading a team of highly skilled staff.
Benefits & Compensation
- Compensation range: $101,500 – $147,200 per year.
- 401(k) plan with matching company contributions.
- Comprehensive Medical, Dental & Vision Care.
- Paid parental leave at 100% of salary.
- Paid Time Off and Company Holidays.
- Early access to earned wages through Daily Pay.
Work Mode
This is an onsite role based in Santa Clara, CA.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
