Jones Lang LaSalle (JLL) seeks a Facilities Assistant to provide a welcoming and efficient front-of-house experience. You will play a vital role managing reception and providing administrative support to the Workplace Management team on a corporate real estate account.
What You'll Do
- Greet and welcome visitors, ensuring a positive first impression.
- Manage incoming calls and direct them appropriately.
- Maintain an organized and tidy reception area.
- Coordinate visitor access and issue visitor badges.
- Provide high-quality customer service and assist with inquiries.
- Assist with scheduling and coordination of meetings and appointments.
- Manage incoming and outgoing mail, including sorting and distributing packages.
- Maintain accurate records and files, including office supplies inventory.
- Prepare and distribute internal communications, memos, and announcements.
- Assist with travel arrangements and expense reimbursements.
- Ensure meeting rooms are set up and equipped with necessary technology.
- Assist with event coordination, including room bookings and catering arrangements.
- Liaise with vendors and suppliers for office supplies and maintenance requests.
- Coordinate office equipment repairs and maintenance.
- Assist with access card management and security procedures.
- Monitor and report any health and safety hazards or incidents.
- Ensure compliance with workplace safety policies and procedures.
- Conduct regular inspections of common areas and report maintenance issues.
- Assist with emergency response protocols and evacuation procedures.
What We're Looking For
- High school diploma or equivalent.
- Proven experience in a receptionist or administrative role.
- Strong interpersonal and communication skills.
- Excellent customer service orientation.
- Proficient in using office software and equipment.
- Ability to prioritize and multitask in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Understanding of basic health and safety regulations.
Nice to Have
- Additional education or training is a plus.
Technical Stack
- Microsoft Office Suite
- Phone systems
Team & Environment
You'll be part of a Corporate Account focused on Real Estate Management Services (EMRA), reporting to the Workplace Management team. JLL is committed to hiring talented people and empowering them to grow meaningful careers in an entrepreneurial and inclusive environment.
Benefits & Compensation
- Total Rewards Program
- Competitive pay and benefits package.
Work Mode
This role is onsite in Frankfurt am Main, Germany.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
