NielsenIQ is hiring an Executive, Consumer Insights to join our Customer Success Team. You'll be instrumental in delivering world-class insights and reports to clients, helping them achieve high satisfaction and meet their strategic goals. In this role, you will establish strong relationships with clients and colleagues, understand their needs deeply, and create solutions that drive their business forward.
What You'll Do
- Deliver analytics and insights services for Guided Analytics and NIQ GFK CMI products, including Brand Health, segmentation, Usage & Attitudes, Customer Experience, and Shopper solutions.
- Deliver flawless research and analytics to clients.
- Support and execute end-to-end quantitative research projects, including drafting questionnaires, coordinating with fieldwork partners, and managing the Data Processing team.
- Monitor project progress and proactively troubleshoot issues during fieldwork and data processing.
- Develop clear, analytical, and insight-driven reports that translate data into meaningful narratives.
- Maintain a strong understanding of client business priorities and how NIQ can support them.
- Craft compelling insights and deliver clear, actionable recommendations to help clients grow their business.
What We're Looking For
- Fresh graduates or candidates with up to one year of experience in market research, consumer insights, or data analytics.
- Awareness of the data analytics industry, business models, and key products and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience, and Shopper solutions.
- Awareness of market trends and their interdependencies impacting customers.
- Excellent time management and prioritization skills, with a proven record of delivering projects on time.
- Confident numerical and data analysis abilities.
- A problem-solving and solutions-oriented mindset.
- Ability to perform work accurately and effectively with strong attention to detail.
- An engaging presentation style.
- Strong relationship-building skills, both internally and with clients.
- Excellent verbal and written communication skills.
- Experience working in an analytical environment.
- Proficiency in leveraging tools such as Microsoft Excel and PowerPoint.
Technical Stack
- Microsoft Excel
- Microsoft PowerPoint
Team & Environment
You will be part of the Customer Success Team, a key department instrumental for the company’s success.
Benefits & Compensation
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Work Mode
This role follows a local-country work mode.
All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.
