Goddard Systems, LLC is looking for a dynamic Executive Assistant to provide dedicated support to the Chief Academic Officer (CAO) and Chief Information Officer (CIO). You will be a central administrative hub, ensuring the smooth operation of the Education and Goddard Technology Services (GTS) departments through proactive coordination and sound judgment.
What You'll Do
- Manage complex executive calendars for the CAO and CIO, prioritizing demands, coordinating meetings, scheduling multi-time-zone travel, and aligning daily priorities with business objectives.
- Coordinate detailed travel arrangements, including accommodations, transportation, meeting logistics, and expense documentation.
- Serve as a primary professional point of contact, communicating with employees, franchisees, vendors, and partners while exercising a high level of discretion and confidentiality.
- Screen calls, emails, and requests, responding or redirecting as appropriate, and draft correspondence on behalf of executives.
- Prioritize and manage multiple requests and projects simultaneously, ensuring alignment with organizational and executive goals.
- Prepare presentations, reports, and meeting documentation for internal leadership, franchise partners, and external stakeholders.
- Review and approve routine administrative requests such as purchase orders, invoices, expense reports, and timesheets.
- Maintain accurate records, filing systems, and documentation across internal platforms and education/learning systems.
- Generate reports from CRM and other business systems, and create ad-hoc reports.
- Identify opportunities to improve administrative workflows and implement tools and processes that increase efficiency.
- Provide project coordination support, tracking action items, deadlines, and follow-ups to ensure timely completion.
- Maintain flexibility to support after-hours meetings and urgent business needs when required.
- Perform general administrative support duties as needed.
What We're Looking For
- At least 8 years of experience providing executive-level administrative support, including direct support to C-Suite leaders.
- Proven ability to prioritize competing demands, manage multiple tasks simultaneously, and maintain a high level of accuracy and attention to detail.
- Demonstrated professionalism, discretion, and ability to handle highly confidential and sensitive information.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), Microsoft Teams, Concur, and CRM systems.
- Ability to work effectively in a fast-paced, high-demand environment with changing priorities.
- Strong customer service mindset with the ability to interact professionally with executives, employees, franchisees, and external partners.
- Highly organized, self-directed, and able to work independently with minimal supervision.
- Excellent time management, planning, and follow-through skills.
- Proactive approach to problem-solving with strong decision-making capability and sense of urgency.
Nice to Have
- Experience supporting executives in a private equity–backed environment, franchising organization, or multi-unit business strongly preferred.
- Experience in education, education services, or franchise-based organizations preferred.
- Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
Technical Stack
- Microsoft Office (Word, Excel, PowerPoint)
- Microsoft Teams
- Concur
- CRM Systems
Team & Environment
You will provide direct support to the Chief Academic Officer (CAO) and Chief Information Officer (CIO) and assist the Education and GTS (Goddard Technology Services) departments, reporting directly to the CAO and CIO.
Work Mode
This role is an onsite position.
Goddard Systems, LLC is an equal opportunity employer.
