Hyatt Regency Lake Washington is seeking an Event Sales & Service Manager to join our team. In this role, you will be responsible for selling, planning, and servicing events with a specialized focus on the Wedding and Social markets, driving banquet revenue and delivering exceptional end-to-end experiences.
What You'll Do
- Sell, plan, and service events with a focus on Wedding and Social markets.
- Partner with the Director of Events and Director of Sales, Marketing, and Events to drive revenue.
- Handle menu planning, agenda development, contract review, and coordination of all hotel meeting and catering services.
- Act as primary liaison between clients and resort departments, facilitating communication before, during, and after events.
- Conduct site inspections and host client entertainment.
- Cultivate strong and lasting customer relationships.
- Participate in and at times lead event meetings.
- Actively prospect new business opportunities.
- Collaborate with the sales and catering team, administrative support, and all operational areas of the resort.
What We're Looking For
- A genuine desire to meet the needs of others in a fast-paced environment.
- Strong verbal and written communication skills.
- Proficiency in general computer applications and office software.
- Exceptional attention to detail and organizational skills.
- Ability to sit, stand, or walk for extended periods.
- Ability to lift, carry, push, or pull up to 25 lbs occasionally.
- Ability to conduct on-property site tours, which may include outdoor areas, uneven surfaces, stairs, and multiple building locations.
- Ability to communicate clearly and professionally in person, by phone, and in writing.
- Ability to use standard office equipment (computer, phone, printer, etc.).
- Ability to work a flexible schedule, including evenings, weekends, and holidays as business levels require.
- Ability to maintain attention to detail in a dynamic and fast-paced environment.
Nice to Have
- Preferably two years of hotel sales or event planning experience.
Team & Environment
You will partner closely with the Director of Events and the Director of Sales, Marketing, and Events.
Benefits & Compensation
- Free room nights, Discounted, and Friends & Family Room Rates.
- Medical, Prescription, Dental and Vision Insurance after 30 days.
- 401K with company match.
- Paid Time Off (Vacation-Sick), Holiday Pay, New Child Leave, and Float/Personal day.
- Tuition Reimbursement.
- Employee Stock Purchase Plan.
- Use of Resort Amenities during Time-Off.
- Comprehensive benefits consistent with Hyatt programs and Wild Dunes Resort policies.
Work Mode
This is an onsite position.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
