The Entrepreneurs' Organization (EO) is looking for a Senior Manager, Product Communities to help plan, co-design, and execute global programs within our products department, including communities, global learning, and forum. In this role, you will oversee member value within EO communities and the leadership development of member volunteers, designing events and scouting for fresh voices.

What You'll Do

Take the lead product design role for assigned signature events and projects.
Develop community goals in line with portfolio and department objectives that drive member engagement.
Ensure high-quality execution for assigned community goals, activities, learning opportunities, and member connection experiences.
Serve as the staff design expert for member engagement opportunities (live and virtual), bringing expertise in program design, event planning, logistics, narrative, and engagement.
Work with member leads and their leadership teams on strategic and tactical planning of engagement opportunities.
Serve as the staff liaison and operational partner for community leaders, providing ideas and guidance.
Serve as project manager for signature events and core product deliverables within communities.
Regularly update and develop relevant SOPs, member engagement data, community budget, and training resources for metrics.
Provide recommendations for continuity of member leadership by participating in the selection process for community leadership.
Support bi-monthly meetings of member leaders and coordinate leadership development and workstream meetings as needed.
Collaborate with internal stakeholders to deliver a collaborative and unified community experience.
Produce and communicate a monthly calendar of upcoming Community events and build rapport among community members to participate.
Cross-train within the product design team, products portfolio, products team, and other community managers and support projects as needed.
Serve as staff support for assigned products portfolio workstreams and member directors as needed including regular calls, member leader support, training, and in-person meetings.
Supervise and motivate staff to hit assigned tasks on time and on budget.

What We're Looking For

Bachelor’s degree in any field.
Minimum 2 years of experience working in community management or event planning.
Two or more years with direct association, event planning, or coordination-related work.
Proven experience of successful collaboration with entrepreneurs on a variety of projects.
Proficiency in the Microsoft Office suite, presentations tools, and some graphic design capabilities.
Excellent customer service skills.
Ability to work in teams with high accountability.
Strong written and verbal communications skills, with the ability to communicate effectively with staff and members from around the world.
Exceptional organization and time management skills.
Experience working in an international environment.
Able to travel up to 20% each year.