ServiceNow is hiring an Enterprise Sales Director to spearhead new business growth across the North America and Canada region. You will be responsible for building a high-performing sales team from the ground up, crafting strategic go-to-market plans, and consistently achieving ambitious revenue targets.
What You'll Do
- Build a team of direct Sales Executives to drive rapid new business sales growth in the region.
- Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market.
- Actively engage in territory planning, relationship development, and opportunity development, driving revenue by supporting Field Sales Teams in closing deals.
- Recruit, coach, and mentor team members to drive excellence.
- Develop territories and quotas for the sales team and effectively communicate to set performance expectations.
- Manage and report accurate forecast and pipeline to the business.
- Achieve annual sales goals on a quarterly and annual basis.
- Engage and align effectively in C-level meetings to understand customer business requirements.
- Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community, and the ServiceNow executive team.
- Retain and grow the existing customer base with regular non-sales customer engagement activities.
- Own driving successful pipeline generation activities developed by marketing or the partner community.
What We're Looking For
- Extensive track record of new business sales success, including presentation and negotiation skills within the industry and at the C-level.
- Strong success in recruiting, coaching, and managing an exceptional sales team.
- Strong strategic thinking, including analytical and financial planning skills to meet and exceed quotas and goals.
- Ownership of accurate CRM reports, including current and future quarterly forecasts and opportunity inspection.
- Experience driving sales processes and building effective working relationships with Sales Operations.
- Ability to understand the 'bigger picture' and business drivers around IT.
- Ability to build long-term strategic and senior-level relationships.
- Ability to adapt and work effectively within a rapidly changing and growing environment.
- Demonstrates strong business and financial acumen.
- Experience building self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement.
- A leader who champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately.
- Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem.
Nice to Have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Team & Environment
You will build and lead a team of direct Sales Executives, shaping its culture and performance from the outset.
Work Mode
This is a remote position open to candidates within the North America and Canada region. We approach our distributed world of work with flexibility and trust.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
