Responsibilities
- Technical Discovery & Analysis - Conduct technical discovery sessions with customers to assess their existing IT landscape and requirements.
- Identify opportunities for improvement and architecture enhancements based on Veeam solutions.
- Solution Design, Documentation & Reference Architectures - Design both high-level and detailed solution architectures tailored to customer environments.
- Create low-level design documents and detailed technical specifications to guide implementation teams.
- Develop and maintain reference architectures to standardize solution deployments across both direct customer implementations and partner-led projects.
- Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans
- Ensure solution designs adhere to security, compliance, and scalability best practices.
- Project Definition & Estimation - Work with Project Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements.
- Provide level-of-effort estimations to support project planning and resource allocation.
- Implementation Support & Technical Leadership - Provide technical oversight during solution deployment and post-sales implementation.
- Assist in proof-of-concept (PoC) projects and technical workshops to validate solution architectures.
- Support and guide partner-driven deployments, ensuring they follow Veeam’s best practices and technical standards.
- Support troubleshooting efforts and resolve complex implementation challenges.
- Collaboration & Stakeholder Engagement - Work closely with Pre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment.
- Engage with customers, partners, and internal teams to ensure successful solution adoption.
- Serve as a trusted technical advisor, translating business objectives into effective technical strategies.
- Communicate technical details effectively with both technical and non-technical stakeholders
- Continuous Improvement & Technology Innovation - Evaluate emerging technologies (especially in containers, security, and hybrid cloud) to enhance solution architectures.
- Contribute to the development and update of internal best practices and technical standards. improving delivery efficiency and partner enablement.
Requirements
- IT experience, including in a solution architecture or technical leadership role.
- Deep expertise in data protection, backup & recovery, disaster recovery (DR), and cybersecurity.
- Hands-on experience with containers (Docker, Kubernetes) and container security in enterprise environments.
- Strong technical knowledge of virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), and storage systems.
- A record of leading transformation projects for large enterprise customers, ensuring technical solutions support business-wide digital evolution.
- Strong understanding of networking, security, compliance frameworks (ISO 27001, NIST, etc.) and IT governance.
- Excellent problem-solving, analytical, and communication skills with a strong ability to work with both technical and non-technical stakeholders.
- Experience working in a post-sales consulting, professional services, or solution delivery role with direct customer engagement
- Frequent collaboration with internal teams (Professional Services, Pre-Sales, Sales, Partners).
- Customer and partner engagement, ensuring alignment between business objectives and technical solutions.
Nice to Have
- Experience with automation & scripting (PowerShell, Python).
- Familiarity with large-scale IT infrastructure deployments.
- Proven ability to work autonomously and drive innovation.
- TOGAF (or equivalent enterprise architecture certification) – preferred.
- Veeam VMCE – preferred.
- Relevant certifications in cloud, security, or virtualization, such as:
- AWS/Azure Solutions Architect
- VMware VCP
- CISSP (Cybersecurity Certification)
Work Arrangement
Hybrid
Additional Information
- Potential travel to support global enterprise deployments (up to 50%)
