Casechek is looking for an Enterprise Account Manager to serve as a strategic advisor to hospital supply chain, perioperative services, finance, and value analysis leadership within enterprise health systems. In this role, you will leverage deep knowledge of implant workflows, bill-only processes, and acute care supply chain operations to drive measurable outcomes.
What You'll Do
- Develop and maintain strong, strategic relationships with enterprise-level hospital and health system clients.
- Serve as a subject matter expert in hospital implant supply chain matters such as sourcing, contracting, procurement, operations and vendor management.
- Act as the primary liaison between Casechek and client supply chain, perioperative, finance, and revenue cycle teams.
- Lead operational and executive business reviews focused on measurable outcomes, including cost containment, contract compliance, and charge capture optimization.
- Analyze client data to identify operational inefficiencies, financial leakage, and revenue opportunities related to implantable devices.
- Advise clients on best practices in implant governance, value analysis, and materials management process improvement.
- Collaborate with client EHR and ERP teams to ensure integration alignment and data integrity.
- Monitor and analyze account health to proactively identify risks and opportunities for expansion.
- Document and manage client activity and insights using internal systems.
- Identify trends across enterprise accounts and provide actionable feedback to Product and Leadership teams.
- Proactively address technical, operational, or stakeholder issues that arise.
- Lead special projects as requested.
What We're Looking For
- 8+ years of experience in hospital supply chain, healthcare operations, implantable device management, or healthcare technology serving acute care health systems.
- Direct experience working in hospital/IDN Supply Chain teams, Perioperative Services, and/or OR Business management.
- Strong understanding of bill-only workflows, vendor-supported surgical procedures, and implantable device sourcing, contracting and procurement processes.
- Demonstrated ability to build credibility with Directors of Supply Chain, OR leadership, and executive stakeholders within hospital systems.
- Working knowledge of healthcare reimbursement dynamics and charge capture processes related to implantable devices.
- Experience managing enterprise-level accounts in complex stakeholder environments.
- Ability to translate operational data into strategic recommendations and measurable outcomes.
- Strong executive communication skills, both verbal and written.
- Strategic thinker with the ability to influence senior leaders and drive long-term client value.
- Tech-savvy: Proficient with Salesforce, Microsoft Office Suite, and related business systems.
- Experience working within hospital enterprise systems, including EHR/EMR platforms and supply chain or ERP systems.
- Highly organized, detail-oriented, and comfortable operating in a fast-paced, high-growth environment.
- Self-motivated with the ability to work independently while collaborating cross-functionally.
Technical Stack
- Salesforce
- Microsoft Office Suite
- EHR/EMR platforms (e.g., Epic, Cerner)
- ERP systems (e.g., Lawson, Workday, Oracle)
Team & Environment
You'll join a highly collaborative environment where you will be self-motivated and work independently, while also engaging in cross-functional collaboration.
Benefits & Compensation
- Competitive Salary and Annual Bonus
- Opportunity for Long-Term Incentives (LTI)
- 401(k) Match
- Work-from-Home Flexibility (hybrid or remote)
- Flexible Time Off (Unlimited PTO)
- Parental Leave
- Comprehensive Medical and Dental Benefits
- Brand-New Pro-Level Laptop
- Annual Education Budget
- Compensation Range: $120,000-140,000
Work Mode
This role offers a hybrid work mode, with a location in Chicago (Fulton Market), and a national remote option.
Casechek is an equal opportunity employer.
