New York, New York, United States Hybrid Employment USD 185,000 - 265,000 Yearly

Charlie Health is hiring an Engineering Manager, Core Platform

About the Role

Charlie Health is hiring an Engineering Manager, Core Platform to lead a team of Platform Engineers responsible for improving developer productivity, AI tooling, observability, shared services, and code quality in our core systems. You will drive execution, foster technical excellence, and shape the platform behind our company's care model.

What You'll Do

  • Manage and mentor a growing team of Platform Engineers; foster a culture of technical excellence, accountability, and continuous improvement.
  • Lead execution, ensuring the team delivers high-quality, reliable solutions aligned with business priorities, including leading sprint ceremonies and roadmapping.
  • Own the team’s roadmap, balancing near-term developer pain with long-term architectural investments.
  • Hire and develop a high-performing team through strong onboarding, coaching, and performance management.
  • Build and maintain shared application capabilities, including libraries, services, frameworks, and internal tooling.
  • Establish clear platform boundaries and contracts to avoid service sprawl and reduce cognitive load for product teams.
  • Measure impact using outcomes like developer velocity, onboarding time, reliability, codebase health, and platform adoption.
  • Identify bottlenecks and implement improvements to team workflows, tools, and development practices.
  • Work with Product and Engineering to sequence and deliver incremental architectural improvements without impacting feature development.
  • Own AI tooling adoption and best practices across Engineering.

What We're Looking For

  • 2+ years managing and mentoring Platform Engineers, with a focus on execution and delivery, and 6+ years of engineering experience total.
  • Proven ability to drive team operations, including sprint ceremonies, roadmap planning, and prioritization.
  • Proficiency in one or more programming languages (Python preferred), with the ability to guide and review technical work.
  • Experience being an effective cross-functional partner with Product, Engineering, Machine Learning, and Analytics, aligning work with business goals.
  • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders.
  • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions.
  • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture.

Nice to Have

  • Experience leading a Core Services or Developer Experience team.
  • Familiarity with SPACE and DORA metrics.
  • Experience measuring AI developer tooling impact.

Team & Environment

You will lead the Core Platform team.

Benefits & Compensation

  • Comprehensive benefits for full-time, exempt employees.
  • Compensation: NYC-based candidates: $185,000 - $265,000; Remote candidates (outside NYC): $185,000 - $225,000.

Work Mode

This role follows a hybrid work mode.

Charlie Health is an Equal Opportunity Employer. Applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

Required Skills
Platform EngineeringTeam ManagementMentoringSprint CeremoniesRoadmap PlanningPrioritizationPythonTechnical GuidanceCode ReviewCross-functional CollaborationProduct AlignmentStakeholder Communication
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About company
Charlie Health

Charlie Health is a virtual mental health treatment provider specializing in mental health, substance use disorders, and eating disorders, offering specialized care for diverse communities including BIPOC, LGBTQIA+, military members, and neurodivergent individuals.

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Job Details
Department Engineering
Category management
Posted 14 days ago