As a Software Engineering Technical Leader focused on observability, you'll play a key role in advancing platform systems that empower developers to monitor and maintain services across complex, multi-cloud infrastructures. Your work will center on building, refining, and supporting the tools and frameworks that ensure system reliability and performance at scale.
Key Responsibilities
- Design and maintain core monitoring systems that underpin service observability
- Partner with internal engineering teams to integrate monitoring solutions into their workflows
- Help define long-term strategy for monitoring practices across the organization
- Identify and implement improvements to reduce operational load for engineering teams
What You Bring
You have a strong foundation in software engineering with deep exposure to observability, site reliability, and cloud-based systems. Your experience spans both technical execution and leadership, allowing you to influence direction while staying hands-on.
- Bachelor’s degree plus 8 years, Master’s plus 6 years, or PhD plus 3 years of relevant experience
- Proven background in software engineering, SRE, or observability roles within SaaS environments
- Strong communication skills and a track record of working across technical teams
- Hands-on experience with observability data types: logs, metrics, events, and telemetry
- Familiarity with cloud platforms such as AWS, GCP, or Azure, including services like EC2, S3, and Kubernetes
- Technical proficiency in Linux, Docker, Golang, Python, Terraform, Prometheus, Splunk, or time-series databases
- Experience leading technical initiatives or guiding project-level architecture
Work Environment
This role supports remote or hybrid work arrangements for candidates located in the U.S. or Canada, offering flexibility while contributing to a globally connected engineering organization.
Compensation & Benefits
The starting salary range is $146,000–$201,000, with higher ranges in specific regions such as the New York metro area ($183,800–$303,100) and non-metro areas of New York and Washington states ($163,600–$269,800). Additional components include eligibility for restricted stock unit grants, annual bonuses for non-sales roles, and performance-based incentives. Comprehensive benefits include medical, dental, and vision coverage; 401(k) matching; paid parental leave; flexible vacation for exempt employees; wellness days; birthday leave; and opportunities for volunteer time.
