Jones Lang LaSalle (JLL) is hiring an Engineering Lead to take responsibility for all aspects of engineering platforms, processes, procedures, and technical support for the delivery of engineering services across Johnson & Johnson properties in the UK and Ireland. You will be accountable for engineering compliance, operational excellence, and the implementation of model operations and maintenance programmes aligned with global standards.
What You'll Do
- Deploy engineering platforms, processes, procedures, and tools.
- Administer engineering assurance and compliance programmes (JLL Client Assurance Program/JCAP).
- Provide technical support to service delivery teams.
- Manage strategic partners for engineering services delivery.
- Support delivery against any energy reduction glide path and achieve zero unplanned downtime.
- Support service delivery teams to meet financial targets.
- Ensure operational excellence and compliance for the service delivery teams.
- Support the Capital Investment Planning Cycle and oversee assurance and compliance programmes.
- Lead major incident investigations.
- Ensure operations and maintenance strategies comply with J&J/JLL Engineering programme globally.
- Manage and support professional development, training, and succession planning for all reports.
- Oversee and implement technology systems such as Corrigo and JLL Smart Buildings Program.
- Support and track implementation of standard operating, emergency, and maintenance procedures.
- Implement and share best practices and innovation within JLL.
- Ensure consistency in monthly reporting across all facilities and geographies.
- Enforce zero tolerance to unsafe working practices.
- Deliver engineering transition excellence for new facilities and business onboarding.
- Support transformation of existing operations to the target operating model.
- Act as the single point of contact for the internal JLL Engineering delivery function; serve as escalation point and client interface.
- Manage relationships with key stakeholders in J&J’s organisation.
- Develop and implement the Engineering Services account business plan.
- Support development of engineering budgets and assist teams in delivering on financial targets.
- Participate in budgeting and forecasting review meetings.
- Identify opportunities to cross-sell services and collaborate with other JLL business lines.
- Ensure engineering requirements are included in all supplier contracts.
- Manage achievement of key performance indicators, SLAs, and service level measures.
- Oversee change control and incident reporting systems and manage governance processes.
- Serve as operational reference on business pursuits and represent critical operations.
- Support research and development of innovative ideas to enhance competitiveness.
- Evaluate, propose, and pilot tools/processes supporting engineering services.
- Ensure effective implementation of training plans for managers, technicians, and partners.
- Drive initiatives to enhance JLL's capability to self-deliver services.
- Ensure legal, statutory, and contractual compliance of engineering practices.
- Develop feasibility proposals.
- Advocate for equal opportunities.
What We're Looking For
- Minimum of 10 years experience in engineering service management, leadership roles in Facilities Management, or other relevant technical fields.
- Significant experience in life sciences engineering operations.
- Demonstrated ability to manage significant operations and previous experience in country engineering responsibilities.
- Skilled in business transitions, transformation, and change management.
- Commercial expertise in engineering contracts and practical knowledge of hard services contract delivery.
- Excellent interpersonal, leadership, and communication skills (verbal and written).
- Strong attention to detail, accountability, analytical skills, and a systematic approach.
- Experience in developing processes and procedures and a proven project methodology approach.
- Ability to work in a team and multicultural environment.
- Planning, organisational, customer focus, and relationship management skills.
- Commercial awareness and business development experience.
- Creativity, innovation, action orientation, capacity for change, high motivation, and interpersonal sensitivity.
- Flexibility regarding working hours and willingness to travel.
Nice to Have
- Chartered Professional Engineer or equivalent.
Technical Stack
- Corrigo
- JLL Smart Buildings Program
Work Mode
This role is based onsite in Berkshire, GBR.
JLL is committed to hiring the best, most talented people and empowering them to thrive and grow meaningful careers. We are an equal opportunity employer.
