Chartis is hiring an Engagement Manager for our High-Reliability Care Solutions (HRC) practice within Clinical Transformation. This role is central to supporting our growth by leading 3-6 month consulting engagements with healthcare provider clients. You will guide teams to deliver complex projects focused on clinical documentation integrity, quality, and patient safety.
What You'll Do
- Lead the problem-solving process and day-to-day management of engagement teams, overseeing analysis, deliverables, and subcontractor coordination.
- Apply thought leadership to generate actionable insights and develop frameworks that drive meaningful client improvement.
- Build and maintain client relationships using healthcare knowledge to address issues both within and beyond specific engagements.
- Create sophisticated, compelling communications that motivate clients to action.
- Act as a coach and mentor to junior staff, developing their skills through an apprenticeship model.
- Help build the firm’s portfolio by supporting client proposals, participating in industry events, and other marketing activities.
- Contribute to firm initiatives focused on talent, knowledge development, and other core areas.
What We're Looking For
- Bachelor's degree required.
- RN licensure and experience in a clinical setting with a CDI background at the hospital level required.
- Clinical Documentation Specialist (CCDS) certification required.
- 5+ years of experience in a hospital/health system as a Clinical Documentation Specialist or in a leadership role.
- Advanced clinical expertise and extensive knowledge of complex disease processes from inpatient experience.
- Knowledge of coding rules and guidelines.
- Extensive knowledge of regulatory systems and Medicare Part A.
- Ability to conduct medical record reviews and assess clinical severity.
- Robust understanding of quality improvement processes and risk-adjustment methodologies (e.g., HCCs, SOI, ROM).
- Recent experience performing inpatient chart audits for cc/mcc optimization and risk adjustment.
- Experience leveraging grouper logic and benchmarking tools to evaluate documentation integrity.
- Robust understanding of risk adjustment specific to Mortality improvement.
- In-depth knowledge on PSIs and exclusion criteria.
- Demonstrated experience developing and executing CDS and physician education.
- 3-5 years of experience delivering healthcare consulting in a professional services firm.
- Ability to prioritize client organizational vulnerabilities and understand systemic issues.
- Excellent critical thinking, analytical, and superior communication skills.
- Strong people leadership skills, adept at managing team work while developing colleagues.
- Ability to work collaboratively under tight deadlines while managing multiple priorities.
- Advanced skills in MS Excel, Access, and PowerPoint.
- Ability to travel up to 80%.
- Passion for materially improving the delivery of healthcare.
Nice to Have
- Master's degree highly preferred.
Technical Stack
- MS Excel
- MS Access
- MS PowerPoint
Team & Environment
You will lead Analysts, Associate Consultants, and Consultants on projects as an integral member of consulting teams within the High-Reliability Care Solutions (HRC) practice.
Benefits & Compensation
- Salary range: $192,000 to $245,000
- Medical, dental, and vision insurance
- HSA and FSA
- Disability and life insurance
- 401(k) match
- Paid time off
- Wellness stipend
- Additional voluntary benefits
Work Mode
This role is hybrid and can be based in Boston, Chicago, New York, San Francisco, Washington D.C., or Nashville.
At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.
