Responsibilities
- Lead Clarify's most strategically important account—directing cross-functional delivery teams (Strategic Value, BD Activation, Product, Customer Success) to ensure our partner captures the margin improvement and mission impact that Meridian makes visible.
- Own the account strategy, direct specialized resources toward account-specific goals, prepare the client narrative, and ensure coordinated delivery against measurable business outcomes.
- Operate within a fully-resourced delivery model where specialized teams provide the analytical engine, execution capability, and technical support—and you orchestrate them toward shared success.
- Set the strategy, direct the delivery roadmap, own the senior client relationships, and ensure every workstream ladders up to measurable outcomes.
- Guide CFOs, Chief Strategy Officers, and SVPs of Business Development to fundamentally transform how they optimize referral volume—moving from relationship-dependent to data-precision approaches that protect margin under FFS while capturing shared savings under APM contracts.
- Own the day-to-day relationship with health system counterparts across BD, Strategy, and Analytics — maintaining meeting cadences, following up on open items, and identifying relationship signals (positive and negative) before they escalate.
- Prepare all client-facing deliverables: executive presentations, opportunity analyses, QBR materials, and progress narratives that translate Meridian’s analytical output into a compelling story for health system leadership.
- Coordinate with the delivery team — Strategic Value Office and BD Activation — to ensure their work product is sequenced and framed for maximum impact in the client relationship, translating analytical output into client-facing formats.
- Track engagement health across all active workstreams: monitor milestone progress, flag adoption risks early, and surface issues to the Head of Engagement before they reach the CFO relationship.
- Maintain Salesforce hygiene for your accounts: keep pipeline data, engagement milestones, and key contacts current so the broader commercial team has accurate visibility.
- Work with the Strategic Value Office to define the analytical questions each client conversation requires — what does this CFO need to see to believe the opportunity is real? What attribution methodology will hold up to scrutiny?
- Translate delivery team output into executive-ready narratives: take the financial models, leakage analyses, and attribution data and build the presentation layer that makes them actionable for health system leadership.
- Manage the deliverable calendar for your accounts: track what’s in progress, what’s due for which meeting, and ensure the delivery team has adequate lead time to produce work at the quality the engagement requires.
- Develop account-specific materials that establish Clarify’s credibility with new stakeholders — opportunity sizing, leakage analyses, and preliminary business cases that open doors deeper into the health system.
- Prepare the Head of Engagement for major CFO and C-suite conversations: develop briefing documents, anticipate objections, and ensure every executive touchpoint is positioned to advance the engagement.
- Map and maintain the stakeholder landscape for your accounts: understand who influences decisions, who has concerns, and how the political dynamics between BD, Strategy, Finance, and Clinical leadership affect the engagement.
- Identify expansion opportunities within your portfolio — new service lines, geographies, or stakeholder relationships that could deepen the partnership and increase the realized dollars tied to your variable comp.
- Support finalist sales conversations for new accounts as capacity allows, contributing to the business case and credibility-building that converts prospects to development partners.
- Document what works: capture engagement approaches, client objection handling, delivery sequencing decisions, and QBR formats into reusable templates that will define the Engagement Leader playbook as Clarify scales to 8–12 accounts.
- Contribute to the continuous improvement of how Meridian engagements are structured — your ground-level experience with the first development partnerships will directly shape the model that future Engagement Leaders inherit.
Requirements
- 5–8 years of experience in healthcare strategy, consulting, or health system operations — with at least 2–4 years leading client-facing work or owning relationships on multi-stakeholder engagements.
- Health system domain fluency — understands how health systems are organized, how BD and strategy teams operate, and the basics of FFS and APM economics well enough to hold credible conversations with VP-level health system counterparts.
- Client relationship ownership experience — has been the primary point of contact for a client or institutional relationship; not just a deliverable contributor but the person responsible for relationship continuity and stakeholder management.
- Executive-quality work product — can build and present polished executive presentations, analytical narratives, and progress materials that hold up in rooms with C-suite health system executives.
- Cross-functional coordination without formal authority — has aligned teams across functions they didn’t own to produce coordinated output; comfortable influencing through relationship and clarity of direction rather than org chart authority.
- Structured problem-solving and analytical fluency — can break down a complex health system challenge, frame the right analytical questions, and translate quantitative output into a compelling narrative for a non-technical executive audience.
- Travel flexibility — 30–40% onsite across 1–2 health system accounts is non-negotiable for this model.
Nice to Have
- Healthcare consulting background at Advisory Board, Sg2, Chartis, Huron, Kaufman Hall, or similar provider strategy practice — 2–4 years leading or co-leading client engagements.
- Direct experience with health system BD strategy, network development, referral leakage analysis, or physician alignment programs — has done this work, not just studied it.
- Familiarity with APM programs — MSSP, ACO REACH, TEAM bundles, or commercial VBC contracts — and how they affect health system BD priorities.
- Prior experience at a health system in a strategy, operations, or network development role — understands the institutional dynamics from the inside.
- Comfort with data-driven engagement delivery — has worked with analytical teams to produce client-facing output and understands how to translate quantitative findings into a strategic narrative.
Benefits
- Competitive compensation: $250–350K total comp (base + variable tied directly to Clarify cash collected from your portfolio) + equity — your upside scales directly with account performance.
- Quality health insurance.
- Traditional 401(k)plan.
- Vision, dental, disability, and life insurance.
- Flexible Spending Accounts and Commuter Benefits.
- Generous PTO.
- Monthly wellness stipend.
Work Arrangement
Hybrid
Team
Structure: cross-functional delivery teams (Strategic Value, BD Activation, Product, Customer Success)
Additional Information
- 30–40% onsite across 1–2 health system accounts is non-negotiable for this model.
