Western Digital is hiring a Sr. Manager, Endpoint Engineering to own the strategy and implementation of enterprise-wide endpoint management. You will drive workforce productivity and security, empower innovation for a global employee base, and strengthen device resiliency in alignment with corporate standards.
What You'll Do
- Define and implement the enterprise-wide endpoint engineering strategy for provisioning, configuration, management, security, and device lifecycle.
- Lead, mentor, and grow a global team of endpoint engineers.
- Design, deploy, and manage enterprise standards for Operating System (OS) imaging, patching, security updates, and configuration baselines.
- Oversee endpoint lifecycle management from procurement and deployment to decommissioning.
- Drive evaluation, selection, and implementation of endpoint management and Digital Experience platforms (Intune, SCCM, JAMF, NexThink, etc.).
- Implement automation and orchestration for endpoint provisioning, updates, and compliance using PowerShell, Python, and enterprise orchestration tools.
- Establish and monitor Digital Experience Monitoring (DEX) scores to measure and improve end-user satisfaction.
- Maintain best practices for virtual desktop infrastructure (VDI) and mobile device management.
- Implement and maintain endpoint security solutions, including antivirus, Endpoint Detection & Response (EDR), encryption, and zero-trust policies.
- Lead endpoint vulnerability management, ensuring patch compliance across global devices, including 3rd party applications patching.
- Partner with InfoSec and Compliance teams to meet regulatory and corporate security requirements.
- Collaborate with business units, engineering teams, and manufacturing operations teams to support unique endpoint requirements.
- Drive adoption of modern cloud-based endpoint capabilities (Azure AD, Windows 365, Office 365 ecosystem integrations).
- Explore and implement emerging technologies to enhance device performance, user experience, and workplace productivity.
- Partner with Global Service Desk, Deskside Support, and IT Service Management (ITSM) teams to ensure seamless integration of endpoint management processes.
What We're Looking For
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Managerial level of IT experience, with a focus on endpoint engineering, systems administration, or IT operations.
- Extensive experience in a leadership/management role, with experience leading global engineering teams.
- Strong technical expertise in endpoint management solutions (Intune, SCCM, JAMF, NexThink, Airwatch) and OS platforms (Windows, macOS, iOS, Android, Linux).
- Proven experience with automation and orchestration (PowerShell, Python, etc.).
- Experience with virtualization and cloud technologies (Azure, Office 365, W365, VDI platforms).
- Deep knowledge of endpoint security (encryption, patching, Endpoint Detection & Response (EDR), zero trust, vulnerability management).
- Experience with IT Asset Management (ITAM) and PagerDuty platform management.
- Familiarity with ITSM tools (ServiceNow) and digital workplace technologies.
- Strong project management skills with the ability to deliver complex engineering initiatives on time and within budget.
- Excellent communication and interpersonal skills, with the ability to collaborate across business units and communicate effectively with both technical and non-technical stakeholders.
Nice to Have
- Master’s degree.
Technical Stack
- Endpoint Management: Intune, SCCM, JAMF, NexThink, Airwatch
- Operating Systems: Windows, macOS, iOS, Android, Linux
- Scripting & Automation: PowerShell, Python
- Cloud & Virtualization: Azure, Office 365, Windows 365, VDI platforms
- ITSM & Monitoring: ServiceNow, PagerDuty
Team & Environment
You will lead a global team of endpoint engineers. This role serves as a trusted partner to InfoSec, Identity & Access Management (IAM), Infrastructure, Digital Workplace, and Manufacturing teams.
Benefits & Compensation
- Paid vacation time
- Paid sick leave
- Medical/dental/vision insurance
- Life, accident and disability insurance
- Tax-advantaged flexible spending and health savings account
- Eligible for overtime pay (non-exempt)
- Eligible for shift differential pay
- Eligible for bonuses under WD’s Short Term Incentive Plan (STI Plan) or Sales Incentive Plan (SIP)
- Eligible to participate in annual Long-Term Incentive (LTI) program (RSUs or cash equivalents)
- RSU awards available to eligible new hires
Salary range applicable for jobs performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. + equity: RSU awards available to eligible new hires; eligible to participate in annual Long-Term Incentive (LTI) program.
Work Mode
This is a local-city role with offices in Irvine and San Jose, United States.
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on race, color, ancestry, religion, sex, gender, age, national origin, sexual orientation, medical condition, marital status, physical disability, mental disability, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics.
