Monzo is looking for an Employee Relations Advisor to partner with our People team in creating positive working relationships and supporting managers in handling employee relations issues. You will manage a varied ER caseload, develop and implement policies, analyze trends, and deliver training.
What You'll Do
- Collaborate with and support managers to resolve ER issues fairly and consistently in line with Monzo’s People policies.
- Ensure all formal ER cases are logged and managed accurately in the case management system.
- Develop, communicate, and implement Monzo-wide People policies and procedures, ensuring compliance with legislation.
- Proactively analyze People data to highlight trends and make suggestions to improve engagement and reduce risk.
- Design, deliver, and facilitate relevant ER training for managers.
- Provide note-taking support in formal ER cases, where required.
- Stay up-to-date with legislation changes and industry trends and make recommendations for change.
- Support other tasks, projects, or initiatives in the People collective, where required.
What We're Looking For
- Experience managing a high volume caseload of varied and complex ER cases, including litigation, disputes resolution, union involvement, tribunals, whistleblowing, and multi-faceted grievances.
- Detailed understanding of employment law and ER best practice.
- Confident managing conflict and giving advice that others may disagree with.
- Able to build strong, trusting relationships with multiple stakeholders at various levels of seniority.
- Highly organized, able to multitask, and comfortable working with changing priorities.
- Passionate about providing empathetic, kind people experiences even in the toughest of circumstances.
- Love problem solving and getting to the root of problems in a fair, consistent, and timely manner.
- Experience providing support with tribunal claims and/or early conciliation, working closely with Legal to resolve claims.
Nice to Have
- Experience working in a fast-paced FinTech or Financial Services business.
- Experience navigating employee relations across multiple jurisdictions, particularly in the EU and US.
- CIPD qualified.
- Experience with Google Suite and Slack.
Team & Environment
This role is part of the People collective.
Benefits & Compensation
- Compensation: £34,000 - £51,000 + equity in the form of share options.
- A £1,000 learning budget each year to use on books, training courses, and conferences.
- Flexible working hours.
- Work from home setup provided; all employees are given Macbooks. For fully remote workers, we will provide extra support for your work-from-home setup.
Work Mode
This is a hybrid position based in Cardiff, London, or Remote (UK).
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
