Inspired eLearning | VIPRE Security Group (a Ziff Davis company) is hiring an eLearning Customization Specialist

Liberty Hospital is looking for a versatile eLearning Customization Specialist to join our production team. You will act as the bridge between design, code, and content, responsible for modifying and finalizing e-learning courses to meet client specifications and technical standards. This is a high-volume, fast-paced role ideal for someone who thrives on juggling multiple projects and problem-solving on the fly.

What You'll Do

• Perform precise content updates, including adding, deleting, and formatting text across various e-learning modules.
• Execute basic editing and optimization of images, audio, and video assets to ensure high-quality playback and visual consistency.
• Build and customize specific course slides or interactive elements using HTML, CSS, and XML.
• Manage a queue of multiple projects simultaneously, prioritizing tasks to meet tight deadlines in a fast-paced environment.
• Act as a central point of contact regarding course assets, communicating effectively with Graphic Artists, Vendors, and Technical Account Managers (TAMs).

What We're Looking For

• Capable of reading, editing, and writing HTML, XML, and CSS to implement layout and design modifications.
• Proven experience in web editing, CMS management, or e-learning development.
• Basic proficiency with media editing tools (e.g., Adobe Photoshop, Premiere, Audition, or similar).
• Ability to communicate technical constraints clearly to non-technical stakeholders (TAMs) and external vendors.
• Experience with industry-standard e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Lectora, or similar).
• Strong grammatical, prioritization, and communication skills.
• Fluent in English (Reading, Writing, and Speaking).
• Strong attention to detail and ability to work well under deadline pressures.
• Ability to self-manage multiple projects in different stages of production while meeting deadlines and maintaining a high-quality standard.
• Able to work collaboratively with cross-functional teams and successfully with a global, virtual team.
• Demonstrated ability to be a creative, self-reliant, self-organizing problem solver while working in a team environment.
• Demonstrated ability to analyze and share current courseware trends to enhance our eLearning course library.

Nice to Have

• Knowledge of Accessibility standards (e.g., WCAG 2.0).
• Experience with specific eLearning authoring tools (e.g., Lectora (ELB), or Flow (dominKnow)).
• Familiarity with project/bug tracking and version control systems like Jira and GitHub.

Technical Stack

• HTML, CSS, XML
• Adobe Photoshop, Premiere, Audition
• Articulate Storyline, Adobe Captivate, Lectora
• Jira, GitHub

Team & Environment

You will act as a central point of contact with Graphic Artists, Vendors, and Technical Account Managers in a collaborative, cross-functional setting.

Benefits & Compensation

• Compensation: 20,000 MXN to 25,000 MXN.
• Comprehensive medical, dental, and vision coverage.
• Life and disability benefits, Flexible Spending Accounts (FSAs).
• 401(k) with company match, Employee Stock Purchase Plan.
• Flexible Time Off, Volunteer Time Off, Paid holidays.
• Family building and caregiving support, Generous Family Care and Parental leave.
• Fitness Reimbursement, access to wellness programs.
• Employee Resource Groups, company-sponsored events.
• Professional growth through educational support, mentorship programs, and career development resources.
• Employee engagement programs and recognition awards.

Work Mode

This role is part of a global team.

Liberty Hospital is an Equal Opportunity Employer dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We are committed to Diversity, Equity, and Inclusion (DEI).