Hybrid

loanDepot is hiring a Closing Support Specialist

About the Role

loanDepot is looking for a Closing Support Specialist to provide essential support to our Closing department with a focus on Wires, Funding, or Scheduling. You’ll ensure all duties are performed according to company policy and federal regulations.

What You'll Do

  • Process receipts and disbursements of borrowers’ and lenders’ funds.
  • Manage booking of incoming wires to the appropriate files.
  • Review the accuracy of all outgoing wires before approving the release of funds.
  • Analyze daily reports to ensure all wires were received and sent correctly.
  • Assist the funding team lead with banking-related issues.
  • Scan and upload disbursement documents such as signed checks and cover letters.
  • Handle all signing requests and proactively follow up on outstanding items.
  • Communicate with lenders, vendors, or notaries regarding scheduling issues.
  • Assist the closing team lead with signing-related issues.

What We're Looking For

  • Ability to commute full-time to our Irvine, CA or Rochester, NY office. Remote consideration is based on location and experience.
  • Exceptional attention to detail and strong verbal, written, and interpersonal communication skills.
  • Proven experience using Microsoft Office applications.
  • Self-motivated with the ability to multitask effectively with minimal supervision.
  • A High School Diploma or equivalent is required.

Nice to Have

  • Mortgage industry experience is highly preferred.

Technical Stack

  • Microsoft Office

Team & Environment

This position is part of our Closing USA team structure.

Benefits & Compensation

  • Compensation: $20-$25.24/hr.
  • Aggressive compensation package based on experience and skill set.
  • Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
  • Work with other passionate, purposeful, and customer-centric people.
  • Extensive internal growth and professional development opportunities including tuition reimbursement.
  • Comprehensive benefits package including Medical, Dental, and Vision coverage.
  • Wellness program to support both mental and physical health.
  • Generous paid time off for both exempt and non-exempt positions.

Work Mode

This is a hybrid position based in Irvine, CA or Rochester, NY.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Required Skills
Microsoft OfficeCustomer ServiceLoan ProcessingComplianceCommunicationProblem SolvingAttention to DetailTime ManagementTeam Collaboration
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About company
loanDepot

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. It is the nation's second largest non-bank retail mortgage lender, enabling customers to achieve the American dream of homeownership through a broad suite of lending and real estate services.

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Posted 2 months ago