Responsibilities
- Cultivate and manage relationships with primary client accounts, serving as a trusted eCommerce partner and main point of contact.
- Assume responsibility for Amazon performance on both Vendor Central (1P) and Seller Central (3P), with a thorough grasp of Vendor's commercial and operational aspects.
- Gain deep insight into each client's strategy, objectives, and key stakeholders, converting these into clear marketplace growth plans.
- Manage and support the complete end-to-end eCommerce process for key accounts, covering catalog and content, pricing, promotions, inventory, availability, operational performance, and customer experience.
- Analyze sales, profitability, and marketplace performance to detect risks and opportunities, translating data into clear recommendations and actions.
- Proactively resolve Vendor and Seller Central issues, collaborating with Amazon, clients, and internal teams to achieve resolution.
- Plan and conduct regular client performance reviews and quarterly business reviews, offering clear insights, recommendations, and next steps.
- Collaborate closely with eCommerce Operations, Advertising, Content, Technology, and other internal teams to ensure excellent client execution.
- Support promotional campaigns, new product launches, and peak trading periods, ensuring plans are commercially viable and operationally ready.
- Identify opportunities to enhance client performance and scope on Amazon and, where applicable, other marketplaces.
Benefits
- Competitive Compensation: Attractive salary package with benefits.
- Work-Life Balance: Competitive annual leave and flexible working arrangements.
- Growth Opportunities: Access to learning and development programs to enhance your skills.
- Culture and Environment: A fun, inclusive, and collaborative workplace.
- Wellbeing Support: Access to an Employee Assistance Programme (EAP).
- Quarterly Social Events: Company-sponsored quarterly social events designed to bring teams together, celebrate success, and strengthen connections across the business.
Compensation
Attractive salary package with benefits
Work Arrangement
Flexible working arrangements
Team
A fun, inclusive, and collaborative workplace
