Responsibilities
- Investigate e-commerce brands, products, competitors, and market landscapes
- Examine competitor advertisements, messaging, offers, and creative approaches
- Study customer psychology, including pain points, desires, objections, and buying motivations
- Explore customer reviews, comments, forums, social media, and other voice-of-customer sources
- Identify recurring patterns in customer thinking, language, and purchase decisions
- Apply internal research templates and frameworks to organize findings
- Leverage AI tools such as ChatGPT to accelerate research, structure data, and detect patterns
- Distinguish valuable insights from generic or irrelevant information
- Document research clearly so strategists can quickly comprehend and apply it
- Include relevant sources and supporting evidence in documentation
- Communicate gaps, questions, or significant findings to the strategist
- Complete research projects accurately and within the expected timeframe
Benefits
- Fully remote work arrangement
- Flexible, hourly or project-based scheduling
- Collaboration with e-commerce and direct-to-consumer brands
- Access to AI and modern research tools
- Well-defined processes and internal frameworks
- Direct influence on creative and strategic decisions through research
- Opportunity to grow with a fast-moving team
Compensation
Hourly rate based on experience
Work Arrangement
Remote (Worldwide) — Remote
Why Fuelerate
We’re not a slow corporate agency. We move fast, focus on impact, and give real ownership. - Fully remote - Flexible, hourly/project-based work - Work with eCommerce and DTC brands - Use AI and modern research tools - Clear processes and internal frameworks - Your research directly influences creative and strategic decisions - Opportunity to grow with a fast-moving team
Challenges (honest bit)
This is not a role where you simply collect information and paste it into a document. You will: - Research quickly and efficiently - Work across different brands, products, and industries - Dig deeper when the obvious answer isn't good enough - Decide which information is actually relevant - Turn messy information into clear insights - Work with tight project timelines - Take ownership of the quality of your research If you prefer repetitive work where you don't have to think critically, this probably isn't for you. If you enjoy research, customer psychology, problem-solving, and finding the insight everyone else missed, you'll love this.
Other
- Estimated workload: ~2 hours per project (4-10 hours per week)
- Compensation: Hourly rate based on experience
