Hunt St is seeking an E-commerce Manager to own the technical and operational backbone of our online business. This hands-on, behind-the-scenes role is ideal for someone deeply familiar with Shopify workflows who thrives on ensuring accuracy, resolving issues, and optimizing performance.
What You'll Do
- Maintain and update multiple Shopify stores, including products, collections, navigation, and visuals.
- Manage catalog structure, product bundles, tags, and variants across all storefronts.
- Coordinate all product uploads and updates, including imagery, descriptions, metafields, and pricing across multiple regions.
- Troubleshoot daily website and checkout issues like incorrect charges, broken links, and inventory sync errors.
- Implement and manage promotions, discount codes, and campaign settings.
- Liaise with IT to resolve technical bugs such as shipping errors, SKU mismatches, and checkout glitches.
- Collaborate with third-party logistics (3PL) partners to ensure smooth order processing and fulfillment.
- Troubleshoot integration or data flow issues between Shopify and fulfillment systems, including wholesale accounts and third-party marketplaces.
- Support returns system setup and bundle breakdowns as needed.
- Monitor e-commerce KPIs using Shopify Analytics and third-party tools.
- Identify performance trends, errors, and opportunities to improve UX and conversion rates.
- Implement data-driven improvements to support business growth.
- Identify gaps or inefficiencies in e-commerce workflows and suggest improvements for website flow, catalog structure, or fulfillment processes.
What We're Looking For
- 5 years of experience managing e-commerce operations.
- Proven track record of managing and optimizing Shopify stores.
- Proven track record of driving online revenue growth through data-driven decisions.
- Strong knowledge of Shopify backend architecture and order workflows.
- Experience coordinating with 3PLs and troubleshooting fulfillment issues.
- Familiarity with e-commerce marketing basics like apps, promotions, and discount codes.
- Comfortable handling both operational tasks and technical troubleshooting.
- Detail-oriented and highly organized, with a proactive problem-solving attitude.
- Excellent communication and cross-functional collaboration skills.
Nice to Have
- Preferably experience in a high-SKU Shopify environment (500+ SKUs).
Technical Stack
- Shopify
- Shopify Analytics
Benefits & Compensation
- Attractive salary package
- Work from home arrangement
- Flexible working conditions
- Leadership role with ownership and impact
- Compensation: $2000 AUD - $3000 AUD / Monthly
Work Mode
This is a fully remote position open to candidates located in the Philippines.
Hunt St is an equal opportunity employer.
