Patrique Mercier Recruitment is hiring a Dutch Speaking Social Media Support Advisor to provide high-quality support to Dutch-speaking customers across various social platforms. You will engage with the audience, address inquiries, resolve issues, and collaborate closely with marketing and content teams.
What You'll Do
- Provide high-quality support to Dutch-speaking customers across various social media platforms, efficiently addressing inquiries and resolving issues.
- Monitor social media channels to ensure timely responses to comments, messages, and questions from users.
- Engage proactively with customers to enhance their experience and foster brand loyalty.
- Collaborate with the marketing and content teams to ensure alignment of communications with brand messaging.
- Analyze customer feedback and interactions to identify trends and recommend improvements.
- Assist in creating engaging social media content that resonates with the Dutch-speaking audience.
- Stay updated on social media best practices and trends to provide informed support and insights.
What We're Looking For
- Fluent in Dutch and English, with excellent written and verbal communication skills.
- Strong understanding of various social media platforms and effective engagement strategies.
- Exceptional problem-solving abilities and a commitment to customer satisfaction.
- Ability to multitask and prioritize effectively in a dynamic environment.
- A collaborative team player with a positive attitude and a passion for helping others.
Nice to Have
- Experience in social media support, community management, or customer service.
- Familiarity with social media analytics tools.
Team & Environment
You will collaborate closely with the marketing and content teams.
Benefits & Compensation
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package (Flight, Airport Transfer And Hotel)
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
Work Mode
This role operates in a local-country work mode and is based in Greece.
Patrique Mercier Recruitment is an equal opportunity employer.
