Mercier Consultancy is hiring a Dutch Inbound Sales Representative to be the first point of contact for our Dutch-speaking customers. You will manage inbound inquiries and assist customers in making informed purchasing decisions remotely from Greece.

What You'll Do

Manage incoming inquiries from Dutch-speaking customers via phone, email, and chat, providing prompt and professional assistance.
Understand customer needs and recommend suitable products or services.
Process orders and ensure all sales documentation is accurately completed.
Maintain customer records and document interactions in the CRM system.
Collaborate with other departments to resolve customer issues and provide exceptional support.
Achieve personal and team sales goals while fostering positive customer relationships.
Stay updated on product knowledge and market trends to effectively assist customers.

What We're Looking For

Fluency in Dutch (both written and spoken) is essential.
Strong interpersonal skills with a passion for customer service and sales.
Ability to manage multiple inquiries and tasks effectively in a remote working environment.
Proficient in using CRM systems and familiar with computer applications.
A proactive and motivated individual who is eager to learn and grow.