Mercier Consultancy MD is hiring a Dutch Customer Service For Mercier Consultancy Greece - Fully Paid relocation

Mercier Consultancy Europe is thrilled to present an exceptional opportunity for a Dutch Customer Service Representative to become part of our team in Greece, with a comprehensive relocation package fully covered. In this exciting position, you will be tasked with delivering exceptional customer support to our Dutch-speaking clientele, managing their inquiries, and providing assistance with our comprehensive product and service offerings. You'll have the opportunity to work in a stunning location while being an integral member of an energetic and supportive team. If you're prepared for a professional adventure and possess a genuine passion for customer service, we strongly encourage you to submit your application! Responsibilities - Provide exceptional customer service in Dutch, handling inquiries through phone, email, and chat platforms. - Support customers with comprehensive product details, order processing, and effective issue resolution. - Meticulously record all customer interactions and feedback with precision. - Engage collaboratively with multiple teams to ensure swift customer needs fulfillment. - Maintain current knowledge of product ranges, company protocols, and industry developments. - Actively participate in team discussions and share valuable service enhancement insights. - Professionally guide customers through complex troubleshooting procedures. Requirements - Native-level fluency in Dutch and English, encompassing written and verbal communication. - Previous customer service or related professional experience is advantageous. - Exceptional communication and interpersonal capabilities with a customer-centric approach. - Familiarity with customer relationship management software represents a significant benefit. - Demonstrates meticulous attention to detail with superior problem-solving capabilities. - Capable of thriving in collaborative team environments while managing individual responsibilities. - Enthusiastic about relocating to Greece and adapting to a new professional landscape. Benefits - Competitive Monthly Compensation - Performance-Based Monthly Bonus - Comprehensive Relocation Package - Complete Professional Training - Comprehensive Health Coverage - Additional Private Health Insurance - Two Supplementary Annual Salary Installments - Numerous Additional Advantages