Paired is looking for a DTC Account and Project Manager to join our client's creative agency. You'll own day-to-day client success, drive strategy, and coordinate internal creative and media teams for a performance-focused digital agency.
What You'll Do
- Lead client calls, run strategic conversations, and proactively guide clients toward smart growth decisions.
- Translate client goals into action items, ensure team alignment, and hit deadlines.
- Collaborate with media buyers, creative strategists, and email leads to bring a cohesive channel strategy to life.
- Provide first-pass feedback on ads, emails, and landing pages.
- Build agendas, synthesize feedback, and keep projects moving through Slack, Asana, and Notion.
- Ensure all client deliverables are polished and have a clear strategic rationale.
What We're Looking For
- 3–5+ years in client-facing account or project management at a creative or performance agency.
- English fluency at C2 level.
- Understanding of how paid media, email, creative, and CRO integrate to grow brands.
- Confident communicator, effective on Zoom and in follow-ups.
- Ability to run meetings with clarity, set agendas, keep clients focused, and steer strategy.
- Ability to turn messy feedback into clear action steps for designers, writers, and media buyers.
- Obsessed with quality, proofreading, and QA.
- Previous experience working with DTC and eCom businesses on platforms like Shopify.
- Ability to keep clients happy without over-promising.
- Fluent in Figma, Asana, Slack, Notion, and Google Drive.
Nice to Have
- DTC experience, especially in beauty, wellness, food/bev, cannabis, or alcohol.
- Familiarity with Klaviyo, Meta Ads, or TikTok UGC trends.
- Experience managing brand launches or multi-channel campaigns.
- Past work at a fast-paced, founder-led creative or growth shop.
Technical Stack
- Figma, Asana, Slack, Notion, Google Drive
- Shopify, Klaviyo, Meta Ads
Team & Environment
You'll join a lean team that moves fast and values autonomy.
Benefits & Compensation
- Work with culturally relevant brands and products you believe in.
- A lean team that moves fast and values autonomy.
- Fully remote with a flexible schedule.
- Real opportunities to grow into a leadership role.
Work Mode
This is a fully remote position with a flexible schedule.
Paired is an equal opportunity employer.
