Paired is looking for a DTC Account and Project Manager to join our client's creative agency. You'll own day-to-day client success, drive strategy, and coordinate internal creative and media teams for a performance-focused digital agency.

What You'll Do

Lead client calls, run strategic conversations, and proactively guide clients toward smart growth decisions.
Translate client goals into action items, ensure team alignment, and hit deadlines.
Collaborate with media buyers, creative strategists, and email leads to bring a cohesive channel strategy to life.
Provide first-pass feedback on ads, emails, and landing pages.
Build agendas, synthesize feedback, and keep projects moving through Slack, Asana, and Notion.
Ensure all client deliverables are polished and have a clear strategic rationale.

What We're Looking For

3–5+ years in client-facing account or project management at a creative or performance agency.
English fluency at C2 level.
Understanding of how paid media, email, creative, and CRO integrate to grow brands.
Confident communicator, effective on Zoom and in follow-ups.
Ability to run meetings with clarity, set agendas, keep clients focused, and steer strategy.
Ability to turn messy feedback into clear action steps for designers, writers, and media buyers.
Obsessed with quality, proofreading, and QA.
Previous experience working with DTC and eCom businesses on platforms like Shopify.
Ability to keep clients happy without over-promising.
Fluent in Figma, Asana, Slack, Notion, and Google Drive.