Merrimack, New Hampshire, United States Hybrid Employment

Fidelity is hiring a Director, Site Reliability Engineering

About the Role

Fidelity is looking for a Director, Site Reliability Engineering to provide leadership and scale operations for our Brokerage Recordkeeping Technology Domain. You will manage a team dedicated to delivering reliable, complex technology solutions.

What You'll Do

  • Provide industry standard production support and leadership.
  • Scale operations through production guidelines, developer mentorship, real-time metrics, and automation.
  • Manage a team of 8-10 people to provide top-tier production support.
  • Deliver complex technology solutions with clear results.
  • Reduce toil through automation, better engineering practices, and operational rigor.

What We're Looking For

  • Experience in a fast-paced setting and a solid background in software development.
  • Comprehensive understanding of the entire software lifecycle, from composing through building, deployment, and operations.
  • Hands-on experience with modern cloud and platform engineering concepts: networking, virtualization, storage, containers, and serverless architectures.
  • Experience in on‑prem and public cloud settings, with hands-on experience in AWS.
  • Experience managing systems via infrastructure-as-code approaches and tooling.
  • Experience building and maintaining delivery pipelines using modern CI/CD practices.
  • Strong systems architecture skills and solid database fundamentals (relational and non-relational technologies), including caching patterns.
  • Experience instrumenting and operating services using modern monitoring and observability tools.
  • Dedication to reducing toil through automation, better engineering practices, and operational rigor.
  • Demonstrated skill and enthusiasm for delivering complex technology solutions.
  • Comfort working in environments where reliability, automation, and ongoing improvement are important.

Nice to Have

  • Prior financial services experience.
  • Experience with Java and AWS.
  • Exposure to GenAI and Python.

Technical Stack

  • AWS, GenAI, Java, Python
  • Infrastructure-as-code, CI/CD
  • Relational databases, Non-relational databases, Caching patterns
  • Monitoring and observability tools

Team & Environment

You will lead a team of 8-10 people within the Brokerage Recordkeeping Technology domain.

Work Mode

This role follows a hybrid work model.

Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments.

Required Skills
AWSGenAIJavaPythonInfrastructure-as-codeCI/CDRelational databasesNon-relational databasesCaching patternsMonitoring and observability toolsNetworkingVirtualizationStorageContainersServerless architectures
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About company
Fidelity

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments is an equal opportunity employer.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following:For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 2For roles based in Ireland: Contact [email protected] roles based in Germany: Contact [email protected] Privacy Policy

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Job Details
Department Information Technology
Category infrastructure
Posted 14 days ago