Fidelity is looking for a Director, Site Reliability Engineering to provide leadership and scale operations for our Brokerage Recordkeeping Technology Domain. You will manage a team dedicated to delivering reliable, complex technology solutions.
What You'll Do
- Provide industry standard production support and leadership.
- Scale operations through production guidelines, developer mentorship, real-time metrics, and automation.
- Manage a team of 8-10 people to provide top-tier production support.
- Deliver complex technology solutions with clear results.
- Reduce toil through automation, better engineering practices, and operational rigor.
What We're Looking For
- Experience in a fast-paced setting and a solid background in software development.
- Comprehensive understanding of the entire software lifecycle, from composing through building, deployment, and operations.
- Hands-on experience with modern cloud and platform engineering concepts: networking, virtualization, storage, containers, and serverless architectures.
- Experience in on‑prem and public cloud settings, with hands-on experience in AWS.
- Experience managing systems via infrastructure-as-code approaches and tooling.
- Experience building and maintaining delivery pipelines using modern CI/CD practices.
- Strong systems architecture skills and solid database fundamentals (relational and non-relational technologies), including caching patterns.
- Experience instrumenting and operating services using modern monitoring and observability tools.
- Dedication to reducing toil through automation, better engineering practices, and operational rigor.
- Demonstrated skill and enthusiasm for delivering complex technology solutions.
- Comfort working in environments where reliability, automation, and ongoing improvement are important.
Nice to Have
- Prior financial services experience.
- Experience with Java and AWS.
- Exposure to GenAI and Python.
Technical Stack
- AWS, GenAI, Java, Python
- Infrastructure-as-code, CI/CD
- Relational databases, Non-relational databases, Caching patterns
- Monitoring and observability tools
Team & Environment
You will lead a team of 8-10 people within the Brokerage Recordkeeping Technology domain.
Work Mode
This role follows a hybrid work model.
Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments.



