Responsibilities
- Hire, train, mentor, and lead a team of Account Managers and Account Executives to consistently exceed monthly, quarterly, and annual sales and retention targets.
- Utilize business acumen to identify key drivers of growth, providing data-driven strategies and compelling proposals that lead to revenue expansion within the district.
- Foster strong relationships with key customers, ensuring high levels of satisfaction and loyalty.
- Maintain in-depth knowledge of all OpenTable products and services, positioning them effectively to meet customer needs.
- Communicate regularly and transparently with team members, peers, and stakeholders to align efforts and ensure collaborative success.
- Partner with the regional marketing team to execute both B2B and B2C initiatives aimed at business growth.
- Collaborate with strategic partners to identify and leverage key partnership opportunities within the Canadian market.
Requirements
- 8+ years of experience in SaaS sales, strategy, and account management, with a proven track record of driving business growth.
- At least 4 years of successful leadership experience managing sales and account management teams, with a focus on developing localized strategies to generate growth.
- Strong analytical skills with the ability to extract actionable insights from data and translate them into effective strategies.
- Competitive, goal-driven, and results-focused, with a passion for exceeding targets.
- Confident in navigating challenging customer conversations, when necessary.
- Highly organized with the ability to multitask, prioritize, and quickly grasp complex concepts.
- Agile and adaptable, with a willingness to take calculated risks in a fast-paced environment.
- Proficiency with Google Suite and Salesforce CRM.
Nice to Have
- A strong passion for the hospitality industry.
- Familiarity with local markets.
- Fluency in French.
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth: Development Dollars, Leadership development, Access to thousands of on-demand e-learnings, Travel Discounts, Employee Resource Groups
- 20 days of paid time off
- Private health and dental insurance
- Life and Disability insurance
Work Arrangement
Hybrid
Team
Structure: team of Account Managers and Account Executives
Additional Information
- Willingness to travel regionally and internationally as needed.
