Great Minds seeks a Director of Sales Operations to lead the teams that power our sales organization through precision, insight, and operational excellence. In this role, you will serve as a strategic leader with deep operational expertise, focused on process efficiency, data integrity, and sales productivity within our high-growth, mission-driven organization.
What You'll Do
- Lead and develop two high-performing teams supporting quoting and sales operations functions.
- Partner cross-functionally with Sales, Finance, Marketing, and Revenue Operations leadership to drive sales improvements and execution excellence.
- Serve as a thought partner to senior sales leadership on forecasting, pipeline health, and go-to-market planning.
- Oversee the end-to-end quote-to-order process, ensuring accuracy, speed, and compliance with pricing and policy guidelines.
- Drive process optimization within Salesforce to streamline deal execution and reduce sales friction.
- Establish SLAs and performance metrics to ensure timely support for sales teams and accuracy of information in Salesforce.
- Own Salesforce reporting, dashboards, and analytics for sales performance, pipeline visibility, and operational KPIs.
- Manage the operational updates to Salesforce to prepare for new sales cycles.
- Partner with IT and RevOps to enhance Salesforce usability and ensure data integrity.
- Deliver actionable insights that inform strategy and improve sales productivity.
- Oversee the administration and payout process for sales incentive compensation plans.
- Manage the ICM technology platform to ensure accuracy, transparency, and scalability.
- Maintain clear communication with the sales team to ensure transparency into commission statements.
What We're Looking For
- 8+ years in Sales Operations, Revenue Operations, or related roles.
- 3+ years in a leadership position.
- Strong Salesforce expertise, including reporting, dashboards, and process management.
- Deep understanding of quote-to-cash processes and deal operations.
- Analytical mindset with the ability to translate data into insights and business actions.
- Exceptional communication, leadership, and stakeholder management skills.
- A Bachelor’s degree.
- A cover letter and resume are required to be considered for this position.
- New employees will be required to successfully complete a background check.
Technical Stack
- Salesforce
- ICM technology platform
Team & Environment
You will oversee two core teams: the Quoting & Sales Support team and the Sales Systems & Insights team.
Benefits & Compensation
- Base salary range: $151,000-$172,000
Work Mode
This is a remote position open to candidates in Washington, District of Columbia, United States.
Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws.
