Family Health International (FHI 360) is hiring a Director, Research Operations to lead and enhance the operational delivery of global research initiatives across diverse technical domains. In this role, you will ensure research projects are conducted efficiently, ethically, and in alignment with organizational objectives.
What You'll Do
- Lead operational strategy and execution for a diverse, multi-country research portfolio.
- Develop and implement systems to streamline research operations and mitigate risks.
- Oversee SOPs, compliance with GCP guidelines, and regulatory standards.
- Collaborate cross-functionally with Legal, Finance, HR, IT, and external stakeholders.
- Mentor mid-level managers and foster a culture of accountability and innovation.
- Manage vendor selection and performance oversight.
- Implement project management tools and dashboards to monitor progress.
- Conduct post-project reviews to inform future practices.
What We're Looking For
- Master's degree (or international equivalent) in Public Health, Social Sciences, Research Administration, or related field.
- Minimum 10 years of operations experience, with 5+ years in a leadership role.
- Proven experience managing complex, multi-country research portfolios.
- Strong knowledge of IRB processes, donor compliance, and international research regulations.
- Proficiency in Microsoft Office and project management software.
- Fluent in English.
- Experience in NGO or nonprofit research settings.
Nice to Have
- Project Management certification preferred.
Technical Stack
- Microsoft Office
- Project management software
- Office 365
- SharePoint
- Teams/Zoom
Team & Environment
Situated within the Programs and Research Group (PRG). Partners with multiple teams throughout FHI 360, including Global Operations and Services (GOS) and Strategy and Resource Mobilization (SRM).
Benefits & Compensation
- Compensation: USD $120,000 - $160,000 annually (US Based)
- FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account.
- 18 days of paid vacation per year.
- 12 sick days per year.
- 11 holidays per year.
Work Mode
This role is onsite.
FHI 360 is an equal opportunity and affirmative action employer.
