The Cigna Group is seeking a Director, Process Re-Engineering and Diagnostics to act as a hands-on transformation leader. You will rapidly identify, design, and drive high-impact efficiency and effectiveness improvements across the enterprise, owning the end-to-end transformation from diagnosis through redesigned future state.

What You'll Do

Lead rapid hypothesis-driven diagnostics across functions, processes, and value streams.
Analyze cost, capacity, cycle time, demand, rework, and complexity drivers to identify root causes and quantify opportunity size.
Prioritize initiatives based on value, feasibility, and speed to impact.
Lead end-to-end process re-engineering, including elimination of non-value-add activities, simplification, and standardization.
Design future-state processes aligned to enterprise standards and strategy.
Act as a hands-on execution leader, embedding with business teams as needed to drive rapid decision-making and issue resolution.
Partner with PMO to transition initiatives into structured execution and with Data & Analytics for insights.
Identify opportunities for automation, AI, workflow, or technology enablement tied to redesigned processes.
Collaborate with HR and GCC leads on workforce, role clarity, and location strategy implications.
Navigate resistance by grounding recommendations in data and operational reality.
Codify repeatable diagnostic and re-engineering methodologies, tools, and playbooks.
Partner with Change Management to ensure adoption and sustainability.

What We're Looking For

10+ years of experience in process re-engineering, operational transformation, or enterprise consulting.
Proven track record delivering measurable efficiency and effectiveness outcomes.
Strong analytical skills with the ability to translate data into action.
Experience leading cross-functional teams in complex organizations.
Executive presence and comfort operating with senior leaders.
Experience in Finance, Operations, or Corporate Functions transformations.

Nice to Have

Background in Lean, Six Sigma, or equivalent process excellence methodologies.
Exposure to automation, AI, or technology-enabled process redesign.

Team & Environment

This role works for the VP, Enterprise Efficiency and Effectiveness Office, reporting to the VP, Enterprise Efficiency and Effectiveness Office.

Benefits & Compensation

Compensation: $152,600 - $254,300 USD / yearly.
Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting day one.
401(k).
Company paid life insurance.
Tuition reimbursement.
Minimum of 18 days of paid time off per year.
Paid holidays.
Eligibility to participate in an annual bonus and long term incentive plan.

Work Mode

This role is remote.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.