Zillow Home Loans is looking for a Director, Privacy Compliance to lead and evolve our enterprise privacy compliance program across the online real estate marketplace, adjacent businesses, and internal operations. You will set and drive an enterprise-wide privacy strategy, ensuring privacy is built into products, experiences, and data platforms by design. This role cultivates a pragmatic, collaborative culture working closely with Privacy Legal, InfoSec, Engineering, Product, Design, and other Compliance teams.
What You'll Do
- Design and continuously improve the enterprise privacy program with Privacy Legal, including the governance model, roles and responsibilities, policies, forums, and steering committees.
- Build and maintain the privacy portfolio and roadmap and report progress to senior leadership.
- Launch and scale AI-driven tools and workflows for product advisory support, analytics, PIAs/DPIAs/RoPA, DSARs, TCPA/DNC, and compliance monitoring.
- Establish enterprise privacy governance and own internal policies, notices, standards, and operational playbooks.
- Create evidence-based compliance by maintaining retention libraries of decisions, risk evaluations, controls, approvals, exceptions, and proof supporting audit, regulatory, diligence, and litigation needs.
- Lead the privacy control framework across access, deletion, correction, and opt-out requests, cookies and tracking tech, and marketing communications rules.
- Champion privacy by design and default in technical architectures in close partnership with Engineering, Product, Design, InfoSec, and Compliance.
- Serve as an embedded privacy leader with product teams to interpret and operationalize evolving federal and state laws and partner with Legal and Government Relations on horizon scanning.
What We're Looking For
- 10+ years in privacy, data protection, or related risk and compliance roles within tech-forward or online platform environments.
- Deep knowledge of U.S. privacy laws and industry frameworks; familiarity with GDPR.
- Demonstrated experience maturing privacy programs, including governance, policies, PIAs/DPIAs/RoPA, DSARs, and notice and consent aligned with data governance.
- Proven ability to partner with product, design, engineering, and data analytics teams to influence technical and UX decisions for privacy by design.
- Strong collaboration record with Legal, Information Security, and Data Governance, including experience with records retention, data classification, and access controls.
- Exceptional communication skills to simplify complex regulatory and technical topics for executive, business, and technical audiences.
- Demonstrated people leadership and a builder mentality.
Nice to Have
- Bonus points for experience leveraging AI and automation, privacy tools, and exposure to real estate or financial services.
Team & Environment
You will work closely with Privacy Legal, InfoSec, Engineering, Product, Design, and other Compliance teams.
Benefits & Compensation
- In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC: $187,500.00 - $299,500.00 annually.
- In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont: $178,100.00 - $284,500.00 annually.
- Eligible for equity awards based on factors such as experience, performance and location.
Work Mode
This is a remote position. U.S. employees may live in any of the 50 United States, with limited exceptions.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
