Magnals is hiring a Director of Revenue Operations to lead the infrastructure and processes that power our go-to-market organization. This critical role ensures Sales, Marketing, and Customer Success are aligned around shared goals, supported by accurate data, and equipped with scalable systems to drive growth.
What You'll Do
- Support FI/RFP processes ensuring GTM teams can respond with consistent, data-backed messaging.
- Partner with Marketing on lead management, attribution, and funnel optimization.
- Partner with Customer Success on retention and expansion metrics (NRR, GRR).
- Partner with Finance on forecasting, territory/quota setting, and compensation alignment.
- Develop talent, processes, and infrastructure that scale with growth.
- Develop sales and marketing integration plans for acquired companies, especially in new adjacencies.
- Harness and optimize seller networks, relationships, and market know-how.
- Ensure smooth onboarding and retention of acquired teams, including integration of compensation and commission structures.
- Build scalable playbooks for future M&A integrations.
- Standardize and optimize customer lifecycle processes from lead generation through renewal and expansion.
- Identify and remove bottlenecks that impact revenue attainment.
- Develop sales methodologies, playbooks, and enablement programs to drive efficiency.
- Support pricing execution, ensuring new and existing products are sold consistently and profitably.
- Build reporting and dashboards for executives, managers, and reps.
- Provide actionable insights into pipeline health, funnel conversion, sales productivity, and customer retention.
- Establish consistent KPIs and revenue metrics across GTM teams.
- Conduct market and client surveys to inform service-line expansion and strategic decision-making.
- Own the GTM tech stack (Salesforce, HubSpot/Marketo, Outreach, Gainsight, etc.), ensuring adoption and ROI.
- Maintain CRM data integrity and governance.
- Drive automation to reduce manual work and increase efficiency.
- Partner with Head of Sales and Finance to set revenue goals, design territories, and lead annual/quarterly GTM planning.
- Own the company’s revenue forecasting processes, ensuring accurate and timely visibility into pipeline and performance.
- Design, implement, and manage sales compensation plans that align with company strategy and motivate performance.
- Partner with Finance and HR on plan modeling, governance, and rollout.
- Ensure compensation plans are competitive, fair, and scalable as the business grows.
- Manage ongoing administration, performance tracking, and payout processes with accuracy and transparency.
What We're Looking For
- 7–10 years of experience in Revenue Operations, Sales Operations, or GTM Strategy.
- Experience designing and managing sales compensation plans at scale.
- Proven success at a growth-stage or mid-market company ($100M–$1B).
- Expertise in Salesforce CRM and adjacent GTM tools.
- Strong analytical skills; ability to translate data into actionable insights.
- Experience leading forecasting, pipeline management, territory design, and quota setting.
- Excellent communication and stakeholder management skills.
- Track record of building and leading small, high-performing teams.
Technical Stack
- Salesforce
- HubSpot/Marketo
- Outreach
- Gainsight
Benefits & Compensation
- Salary: USD $170,000-$180,000 per year.
Magnals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
