InterContinental Grenada (IHG) is seeking a Director of Partnerships focused on the Japan and Micronesia region. You will lead the development and execution of partnership strategies to drive revenue growth and loyalty program contribution. This role requires close collaboration with loyalty, commercial, operational, and marketing teams to deliver initiatives that meet key business targets.
What You'll Do
- Develop and maintain strong partner relationships, including with ANA, to create alignment and demonstrate shared value.
- Create unique strategies to drive member acquisition, engagement, and lifetime value for both IHG and its partners.
- Take ownership for defining, establishing, and delivering product and marketing initiatives aligned with partnership strategies.
- Work closely with internal stakeholders in Commercial, Marketing, Operations, and Loyalty to deliver partnership initiatives.
- Identify new growth opportunities and explore new potential partnerships.
- Support budget target setting, performance reporting, and manage all partner billing and reconciliation.
What We're Looking For
- Bachelor’s or Master’s degree in a relevant discipline, or an equivalent combination of education and experience.
- 10+ years of direct partnership management experience in a commercial or loyalty role within aviation, travel, or hospitality.
- Experience designing partnership initiatives and working with stakeholders to launch end-to-end solutions that drive loyalty metrics.
- Experience and understanding of loyalty programs, the hotel industry, and global consumer trends.
- Experience with Microsoft PowerPoint, Excel, and Word.
Technical Stack
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
Team & Environment
You will work collaboratively with loyalty, commercial, operational, and marketing colleagues across the region.
Benefits & Compensation
- Impressive room discounts across our many properties.
- Recharge days and volunteering days throughout the year.
- Support for wellbeing in your health, lifestyle, and workplace through the myWellbeing framework.
Work Mode
This position offers a hybrid work arrangement for candidates based in the Japan and Micronesia region.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.
