Apply on company website Obetz or Groveport On-site

1-800-Flowers.com is hiring a Director of Operations

Responsibilities

  • Lead operations at two Ohio facilities with full profit and loss responsibility.
  • Oversee fulfillment, distribution, assembly, inventory, and support functions to ensure timely and accurate order delivery.
  • Develop and implement site-specific strategies that support company-wide operational objectives and readiness for peak periods.
  • Monitor and improve key performance indicators such as safety, quality, productivity, service levels, throughput, and cost efficiency.
  • Recruit, develop, and manage a multi-site leadership team focused on operational excellence.
  • Promote a workplace culture rooted in accountability, employee engagement, inclusion, and ongoing improvement.
  • Plan and manage staffing needs to accommodate seasonal demand changes.
  • Ensure leadership continuity through robust succession planning and development programs.
  • Apply Lean methodologies to identify and execute improvements in efficiency, quality, and waste reduction.
  • Standardize processes and share best practices across both locations.
  • Use performance data to optimize labor utilization, workflow balance, and order accuracy.
  • Lead safety initiatives and ensure compliance with OSHA and internal safety policies.
  • Uphold strict quality control and adherence to regulatory requirements.
  • Ensure operations meet company policies, food safety standards where relevant, and environmental guidelines.
  • Collaborate with departments including Supply Chain, HR, Finance, and Customer Service to align end-to-end operations.
  • Support strategic projects such as network optimization, peak season planning, and capital expenditure planning.
  • Serve as the main point of contact between site operations and executive leadership for performance reporting and strategic initiatives.

Work Arrangement

On-site

Team

Multi-site operations leadership across Obetz and Groveport facilities in Ohio.

Team

Structure: Multi-site operations leadership across Obetz and Groveport facilities in Ohio.

Required Skills
Operations ManagementTeam LeadershipProcess ImprovementBudget ManagementInventory ManagementLogisticsStrategic PlanningCustomer serviceVendor ManagementProject ManagementCommunication
Job Details
Location Obetz or Groveport
Work mode On-site
Department Engineering
Posted 5 months ago
Application On company website
About company
1-800-Flowers.com logo
Sells flowers and gifts through an e-commerce platform, delivering via a network of local florists and company-owned facilities.
All jobs at 1-800-Flowers.com Visit website