Responsibilities
- Create Operational strategic and tactical plans for all functional areas
- Cultivate and sustain a customer-centric operating culture that strives to exceed customer goals, objectives, requirements, and expectations
- Promote a culture that maintains compliance with all regulatory requirements at all times
- Create an empowering work climate; inspire collaborative teamwork and problem solving
- Effectively communicate values and expectations regarding quality
- Develop fiscal management capabilities including effective expense reduction, utilization management, and budget control
- Anticipates and is proactive in identifying, appropriately defining, diagnosing and resolving all operational issues
- Anticipates and is flexible and adjusts plans to meet changing conditions
- Develop ways to measure progress, evaluate results and take corrective action in a timely manner
- Serve as a catalyst for effective change
- Work with the executive team to distill company strategy into impactful, departmental OKRs
- Collaborate cross-functionally with partners to align on performance-based objectives and develop team plans to meet them
- Must be onsite daily
Requirements
- 8 years progressive experience directing or managing Healthcare Operations function
- Must have either Oncology or Imaging experience in Operations
- Bachelor’s Degree or equivalent in Biological, Lifesciences, or Engineering or equivalent
- Experience with Electronic Medical Records a must
- Experience managing teams
- Ability to measure and track performance, success of programs, and initiatives
- Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
- Ability to manage competing priorities in a fast-paced environment
- Experience with Microsoft Office Suite
- Strict attention to detail
- A leader with unwavering ethics, integrity, and related personal attributes who will inspire team members to develop to their fullest potential
- Demonstrated leadership qualities and proven track record of coaching team members for continued growth in their role
Benefits
- Health, dental, and vision insurance
- 401k matching
- FSA
- Company-sponsored life insurance
- Voluntary supplemental life insurance
- Voluntary short-term / long-term disability options
- PTO & paid holidays
- Employee recognition programs
- Team building events & employee appreciation lunches
- Referral bonus programs
- Job training, professional development, & continued education
Work Arrangement
On-site
Additional Information
- Must be onsite daily