PeakMade Real Estate is hiring a Director of Client Services, a senior relationship-driven leader responsible for sourcing and securing new third-party management business across our multifamily and build-to-rent platforms. This role drives front-end growth through origination, relationship development, and closing new management opportunities.
What You'll Do
- Own and drive new business development efforts for PeakMade’s third-party management platform.
- Identify, cultivate, and convert relationships with owners, developers, and investors into new management opportunities.
- Build and maintain a robust pipeline of prospective clients and active pursuits.
- Lead outreach efforts, including cold and warm introductions, networking, and follow-up.
- Partner with leadership to execute PeakMade’s long-term growth strategy.
- Serve as a senior ambassador for PeakMade in the multifamily, student housing, and BTR sectors.
- Maintain strong, ongoing relationships with current and prospective clients.
- Attend and actively participate in industry conferences, events, and organizations.
- Stay current on market trends, competitive landscape, and client needs.
- Lead the preparation and coordination of RFP, RFI, and proposal responses.
- Oversee development of pitch materials, financial analyses, and presentations.
- Participate in management agreement negotiations and preparation.
- Collaborate with internal teams to ensure proposals align with operational capabilities.
- Coordinate with operations, marketing, and leadership to support business development efforts.
- Assist with onboarding and transition of newly awarded third-party management contracts.
- Participate in property due diligence, site visits, and market research as needed.
- Support consulting assignments related to new business opportunities.
What We're Looking For
- 3+ years of experience in the multifamily and/or student housing industry, with direct exposure to business development, client services, or owner relationships.
- Demonstrated success in sales.
- Experience leading RFPs, proposals, and client presentations.
- Strong financial and analytical skills.
- Proficiency in Excel and Word.
- Excellent communication, negotiation, and relationship-building skills.
- Entrepreneurial mindset with a proactive, results-oriented approach.
- Ability to travel frequently and represent PeakMade professionally at industry events.
- Strong alignment with PeakMade’s values and collaborative culture.
- Position is remote, but based in the Midwest or Eastern United States.
Nice to Have
- Bachelor’s degree from an accredited four-year college or university.
- Preference given to candidates located in Atlanta, Florida, Chicago, or Nashville.
Team & Environment
Partners closely with the Vice President of Client Services and executive leadership.
Benefits & Compensation
- High-impact role with direct influence on company growth.
- Access to executive leadership and strategic decision-making.
- Opportunity to work across multiple asset classes and platforms.
- Performance-driven environment with opportunity for long-term growth.
Work Mode
This role is remote, open to candidates based in the Midwest or Eastern United States.
