Assurant is seeking a strategic Director, National Accounts – Home Warranty to drive performance across indirect sales channels and optimize program execution for large-scale accounts. This role requires deep industry expertise, a proven track record of leading high-performing sales teams, and the ability to influence client outcomes through data-driven insights and operational excellence.
What You'll Do
- Develop and execute Performance Optimization strategies tailored to Home Warranty programs
- Influence and hold key client senior sales leadership relationships including client area vice presidents, senior vice presidents and franchise owners
- Represent Performance Optimization in client business reviews and strategic planning
- Work directly with and oversee initiatives with client teams including corporate program managers, marketing, directors, and vice presidents
- Analyze performance and forecast trends to inform strategic decisions
- Deliver internal and external reporting on KPIs, revenue, and customer metrics
- Coach, mentor, and develop team members to build leadership bench strength
- Effectively lead a team of Regional Account Managers to drive growth and customer experience expectations
- Oversee administrative and operational tasks related to account management
- Stay up to date on industry trends, insights and market conditions
- Support client conferences and networking/sponsorship opportunities within the Home Warranty space
- Operational responsibility for accounts within the Home Warranty space
- Manage team resources and support budget planning
- Implement programs to motivate Assurant Performance Optimization employees
- Support all Assurant initiatives as outlined by the AVP, Performance Optimization and VP, Global Sales Optimization
What We're Looking For
- 10+ years of experience in the Home Warranty or Real Estate industry
- 5+ years of people leadership experience, preferably in a sales or client-facing capacity
- Proven success in leading indirect sales teams and driving performance
- Proven success managing large-scale client relationships in Home Warranty or Real Estate industry
- Sales forecasting, reporting, and optimization
- Strong analytical and presentation skills
- Proficiency in Microsoft Excel, PowerPoint, and Word
- Position is primarily remote with 50%–75% travel required for client meetings, team leadership, and strategic planning sessions
Nice to Have
- Bachelor’s degree preferred or equivalent relevant experience
- Bachelor’s degree in business, marketing, or related field
- Prior leadership experience within Home Warranty or real estate industry
- Real estate industry experience with senior level relationships, former franchise owner, brokerage support, branch manager and/or HW experience
- Familiarity with Salesforce and proficiency with Microsoft Office Suite
Technical Stack
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Salesforce
Team & Environment
You will lead a team of Regional Account Managers and report to the AVP, Performance Optimization and VP, Global Sales Optimization.
Benefits & Compensation
- Salary: $119,600.00 - $199,800.00
Work Mode
This is a hybrid role, with a primarily remote location. The position requires 50%–75% travel.
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
