Freenome is hiring a Director, Learning & Development to own the commercial training strategy from pre-launch through post-launch. This leader will design and deliver all training content, mentor the commercial team, and ensure the organization is equipped to communicate the value of our technology.
What You'll Do
- Act as a strategic partner to commercial functions, translating global business needs into impactful learning solutions.
- Design and execute the commercial training strategy for pre-launch and post-launch readiness.
- Build and implement onboarding and continuous learning programs.
- Plan, develop, coordinate, and execute new-hire sales training, ongoing training modules, launch training, educational materials, application activities, and assessments.
- Design, develop, and deliver employee development programs with HR Business Partners.
- Define training needs through determination of knowledge gaps and needs assessment.
- Collaborate with Marketing, Clinical, Regulatory and Quality to ensure training content is scientifically accurate and compliant.
- Assist in translating brand plans and tactics into message practice and role play scenarios.
- Establish metrics for evaluating training effectiveness and determining when content needs revision.
- Partner with Commercial Leadership to define competencies and assess ongoing performance metrics.
- Build certification and competency programs for sales effectiveness, clinical credibility, and customer engagement.
- Create a scalable, multi-modal learning ecosystem blending live facilitation, e-learning, simulations, and field-based reinforcement.
- Drive the integration of digital, AI, and other learning metrics tools into our commercial capabilities.
What We're Looking For
- 10+ years of work experience with a Bachelors degree.
- 8+ years of total experience related to training, sales and sales management in the biotech or pharmaceuticals industry.
- 3+ years of experience in commercial training.
- Experience designing curriculum development.
- Experience in building training program infrastructure including content creation.
- Strong knowledge and experience of the global healthcare landscape.
- Experience in developing learning plans, content and assessment measures.
- Fundamental understanding of business strategy and how to link sales initiatives to business initiatives.
- Outstanding oral presentation skills.
- Ability to engage, inspire, and coach a high-performing team.
- Advanced knowledge of: learning management systems, sales enablement platforms, and CRMs.
Nice to Have
- Advanced degree in a related field such as science or adult learning.
- Experience in oncology.
Technical Stack
- Learning management systems
- Sales enablement platforms
- CRMs
Team & Environment
This role reports directly to the Chief Commercial Officer.
Benefits & Compensation
- Pre-IPO equity
- Cash bonuses
- Full range of medical, financial, and other benefits
- Base salary range (to be inserted) + Pre-IPO equity
Work Mode
This is a remote position.
Freenome is proud to be an equal-opportunity employer, and we value diversity. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under law.
